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5 Hotel Emails You Should Be Automating + Free Templates 2024

As a hotelier, it’s important to maintain good communication with guests throughout their entire stay. This means promptly responding to reservations and cancellations, providing helpful pre-arrival information, keeping them informed during their stay, and following up after their departure. However, these tasks can quickly become time consuming and overwhelming for busy hotel staff. That’s where […]

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9 Reasons Why Your Hotel Marketing Isn’t Working (+ How To Fix It)

Are you wondering why your hotel’s marketing efforts aren’t bringing in the bookings you want? It could be a number of things, but there are a few common mistakes that hotels make when it comes to their marketing strategies. In this article, we’ll discuss some mistakes to avoid and ways to improve your hotel marketing. […]

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15 Easy Ways to Improve Guest Experience in Your Hotel

Wonder what the secret behind delivering an elevated experience for your guests? We’ve put together a curated list of 10 easy ways to ace your guest game and blow their minds. 1. First impressions matter Haven’t you heard the saying “You only have one opportunity to make a first impression”?  The same applies to your […]

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10 Mistakes You’re Making With Your Hotel Social Media Strategy

If the pandemic has taught us anything, it is that we need to wield our social media accounts to our business’s advantage if we plan to break through the competition. This especially applies to boutique/small hotels that have to compete with international hotel franchises. With that said, here are 10 mistakes to avoid with your […]

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Manage Your Boutique Hotel Successfully With These Tips

Running a boutique hotel successfully requires attention to both the big picture and the small details. It can be a challenging balancing act, but with these tips, you can effectively manage your boutique hotel and provide exceptional experiences for your guests. Set clear goals and expectations for your boutique hotel Setting clear goals and expectations […]

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Is Online Communication Important in the Hospitality Industry?

In the hospitality industry, online communication refers to the various ways that businesses communicate with their customers and clients through the internet. This can include everything from setting up a website and social media accounts to using online booking systems and even communicating via email or chat. Do you know why online communication is important […]

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How To Manage Your Accommodation Business More Efficiently

Are you a hotelier who’s looking for ways to streamline your property management?  If so, you’re not alone. Many hoteliers face many common problems when it comes to managing their accommodations business. From dealing with no-shows to managing last-minute reservations, there are plenty of challenges that can come up. But luckily, there are also plenty […]

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12 Digital Marketing Ideas For Hotels Using Promo Codes

People always love discounts and offers.  Why? Maybe it reduces the guilt of splurging or simply gives the satisfaction of having saved money.  Promotional codes also known as promo codes are short, alphanumeric strings used by businesses to offer limited period offers or discounts. They are usually a part of a special marketing campaign like […]

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15 Hotel Lead Magnet Ideas: Grow Your Email Database Fast

Do you want your website visitors to sign up for your email newsletter? Then hotel lead magnets are exactly what you need. A lead magnet is a freebie that you offer in exchange for an email address. It can be anything from a PDF guide to a discount code. The key is to make sure […]

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How To Improve Your Hotel Website Conversion Rate

To top line managers, the term “conversion rate” is often used to describe how well a hotel does in converting prospects into sales. In other words, it’s a measure of how effective the hotel is at turning interested parties into paying guests. While there are a number of factors that affect conversion rates, one of […]

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Small Hotel Email Marketing: 9 Emails Your Guests Want To Read

As a small hotel, you might be wondering what kind of email content will resonate best with your guests. After all, you want to make sure that your communications are valuable and relevant, so that recipients actually look forward to hearing from you. In this article, we’ll share 9 types of email content that your […]

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How To Increase Your Bookings on Booking.com

The Online Travel Agency, or OTA, is the term given to an online platform that enables clients to research and book travel goods and services. The hotel business, on the other hand, sees OTAs as a way of attracting new clients who may not have heard of their establishment before. As an example of an […]

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