Constantly improving your hotel customer service can lead to increased customer satisfaction, positive word of mouth, and repeat business. That's why it's...
Posts In: Guest Experience
Whether travelling for business or leisure, safety and security are the prime requisite (and concern) of every traveller. Safety – both within the hotel and...
As a hotel, providing top-notch customer service is crucial in ensuring guest satisfaction and repeat business. However, it's inevitable that guest complaints...
As a small hotel owner or manager, it is important to have a reliable and efficient hotel management software in order to streamline operations and increase...
During the pandemic, the entire tourism and hospitality industry had to come to a standstill. This saw many hotels and brands go out of business because of...
As a hotel manager, you know that housekeeping is one of the most important departments in your business. After all, it's the housekeepers who ensure that your...
