You might think that the anatomy of your typical guest hasn’t changed too significantly over the years. They still want good service, a clean and comfortable...
Posts In: Guest Experience
Hoteliers will need to step up their game to remain competitive when it comes to the guest experience. Airbnb's new hotel category and their Airbnb Plus host...
As the guest experience becomes an important part of hotels, they are adopting key technologies to help improve the experience. One of these is the automation...
Guest experience and profitability are driving innovation in the accommodation industry. As traveler preferences continue to evolve, the industry is starting...
As Airbnb continues to expand into the market for traditional accommodation, hoteliers need to be looking to technology to compete. With the growth of the...
As the guest experience remains a pivotal aspect of the travel industry, more travel brands will move towards being an experience platform. This will allow...