The hospitality industry is full of great companies that will help you run your business more efficiently. We wanted to share with you our favourite companies that we think every hotelier needs to know of. These integrations can help you manage your workflow to maximise time and revenue. 1. Xero – Accounting Software Every small […]

One of the best marketing strategies that an accommodation provider can have is to build relationships with your local business community.  More and more customers are increasingly considering how they can support local businesses and communities in their efforts to make a positive impact.   There are many ways to support your community, whether it’s by […]

Technology for the hospitality industry is always improving to create a seamless guest experience. These are five tech trends we predict will see growth and implementation in 2017. We have also included some ways in which you can incorporate these trends for your property. Artificial intelligence Many accommodation providers are using artificial intelligence to automate […]

We provide some tips on how you can personalise your guests’ stay! In our 2017 Travel Trends to Watch post, we mentioned the importance of personalisation. Personalisation is a value added amenity, and one that creates an emotional connection with your guest. Personalisation of a guests stay leads to satisfied guests. They then go on […]

Social media has an increasing importance in our everyday lives. Here, we share with you how you can use social media to market your property. Why you need to be on social media Social media allows you to connect with your guests on a more personal and authentic level. It also provides a low cost […]

Take a look behind the scenes at how Preno was designed and developed. Preno was designed and tested in conjunction with hoteliers, just like you!  Our customer-centric design process helps make Preno intuitive, easy to use, and easy to instruct people on! We talk to the product team on some of their key design philosophies […]

Travel, tourism, and hospitality trends are constantly evolving, and this will be no exception for 2017. To help keep you up to date, we have compiled a list of five travel trends to watch for in 2017. You can leverage these trends to prepare for what your guests’ may expect, and also to create targeted […]

Tourism numbers predicted to break records again this summer for our southern hemisphere customers. Are you and your property prepared? Here’s a handy last minute checklist to help you prepare. As always, our team at Preno is available if  you need any help or advice. 1. Check online rates against your available occupancy > Review your […]

On October 28th 2016, the New Zealand Commerce Commission ended an investigation into rate parity clauses that Expedia and Booking.com have with New Zealand accommodation operators. Previously the contracts stated that NZ operators had to advertise all rooms at the best rate with the online travel agents (OTAs). What was the decision? The concessions that […]

Airbnb Trips Airbnb announced and launched ‘Trips’ last week, bringing additional services to their rental accommodation platform. They aim to cover the entire travel experience.  Airbnb users can book experiences designed and led by local experts, like chefs and street artists. They can also discover thousands of local spots, recommended by locals and their host […]

Direct bookings through your small hotel’s website are the best type of bookings you can get. They’re easy to execute for you and your customers, and best of all they are commission free. Although booking sites are necessary to promote your business to a wide audience, you should get as many free direct bookings as […]

Running your own hotel or B&B is challenging. The last thing you need to worry about is your competition cutting into your earnings.  But with the right tips and tools, you can beat your competitors and get more guests at your hotel. Here’s how to do it. Find them You’ve probably got some idea of […]