Posts In: hospitality insights

With the recent announcement of the Cook Islands + New Zealand travel bubble, 50 Cook Islands hotel and tourism operators arrived in Auckland to encourage...

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Key hotel direct booking strategies and tactics In this guide, we focus on expert insights and practical strategies to increase direct hotel bookings. The...

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Great businesses are built on great systems and processes. And while many in the accommodation industry still rely on manual spreadsheets and paper records,...

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YES, phones still matter! If service and sales still matter, then the phones still matter too. After all, ours is the business of hospitality. And the...

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Preparing your property to sell, & handing it over in a seamless, stress-free process Deciding to sell a hotel can be a daunting task. The process holds a...

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What is segmentation in the hotel industry & how to segment a hotel market In order to remain competitive in the hospitality industry, it is first and...

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Did you know that your positioning on Google determines your consumer reach? Think back to the last time you searched something in Google – how far did you...

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TripAdvisor reviews have the power to make or break a guests decision to stay with you For years, TripAdvisor has held significant weight in the tourism and...

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Why hotel spreadsheets are an inefficient way to run your accommodation business 50 years ago, handwritten reservations and bookkeeping was the most efficient...

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