Posts In: Industry

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Hotel Trends 2018

February 14, 2018 Industry

With a new year comes a new set of trends for the hotel industry. 2017 saw innovations in technology for the accommodation industry, and 2018...

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How you can incentivise guests to book directly

February 7, 2018 Guest Experience, Industry

Direct bookings are a great way to capture important guest information and tailor the guest experience. With the multitude of online travel agents, direct bookings...

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How to grow your revenue post-peak season

January 24, 2018 Industry, Tips for Hoteliers

After peak season is over, you don’t have to experience a drop in bookings or revenue. Instead, use this time to run targeted off-season promotions....

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How to grow a guest database to inform guest personalisation

January 17, 2018 Industry

Before you’re able to personalise a guest stay, you first need to have the right data. So how do you go about building and growing...

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Grow your revenue with these tips

January 10, 2018 Industry

Growing revenue is an important aspect for every business. Here are four strategies you can utilise to grow your revenue. Increase your marketing Promotions and...

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How direct bookings need to evolve, and what you can do to increase direct bookings now

December 20, 2017 Industry

Hotels need to be looking at the overall traveler experience. Hotels that make the travel experience more seamless, and pay attention to the entire travel...

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A property management system should let you do more than record keeping

While many accommodation operators understand the importance of a property management system, technology should help you do more than record keeping. A property management system...

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Trends that will continue to influence the guest experience

December 6, 2017 Industry

There are a few trends that have had an influential presence on the guest experience this year, and we predict they’ll be just as influential...

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The importance of data security, and how you can ensure your guest data is securely stored

November 29, 2017 Industry

As big chain hotels suffer data breaches of sensitive customer credit card information, the importance of data security is once again in the spotlight. The...

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How technology is helping the accommodation industry be more guest focused

November 1, 2017 Industry

With the move in the hotel industry to make processes more streamlined, with more actions being enabled by app, many will argue that the human...

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