Louis switched to Preno and saw occupancy jump from 35% to 75%. In the first month alone, the system blocked over $600 in fraudulent bookings that would previously have gone undetected.
Hotel reservation software built for independent properties. Not hotel chains.
When a reservation comes in, it should update your availability, create a guest record, and send a confirmation – without you touching it. Preno handles the reservation workflow so your team can focus on the guests arriving, not the system managing them.
Built for properties like yours.
On any given day, the same person might take a reservation in the morning, update rates at lunch, and brief the cleaning team before afternoon arrivals. Preno is built around that reality — for independent properties across Australia and New Zealand where your team needs a system that keeps up, whoever’s at the desk.
Boutique hotels, motels, B&Bs, pubs with rooms, lodges, and serviced apartments.
Why operators switch to Preno
The numbers should actually add up.
Manual exports into Xero. Payouts that don’t match reservations. Hours spent reconciling what should take minutes. A system that doesn’t talk to your accounting software isn’t saving you time — it’s hiding the cost.
Double bookings should be a thing of the past.
OTA sync that lags by hours is a liability. One double booking costs more than a month’s software subscription — in stress, in refunds, and in the review that follows. Real-time sync across every channel should be the baseline.
Support should pick up, not log a ticket.
When something goes wrong at 9pm before a full house, you don’t need a ticket number. You need someone who picks up, knows your setup, and can fix it. That’s not what most hotel software vendors offer once you’re past the sales call.
What sets Preno apart
Real help from people who get it
When you reach out – even at 9pm on a busy Friday – you hear back quickly, from a real person who knows what running a property involves.
“Lots of management systems are out there that are faceless. Working with Preno is working with people you can phone and speak to. I see the Preno team as being part of our business, not just a computer programme.”
– Garry W., Owner Manager, NZ
Your books stay in sync
Preno’s Xero integration is native and two-way — your reservations and accounts update together automatically. Month-end becomes a check, not a project. Also connects with MYOB.
“Preno’s Xero connectivity has allowed us to maximise bookings while minimising time taken with invoicing and eradicating all missed billing.”
— Manager, Mud Hut Motel, NZ
Your reservation history moves with you
Seven days free, no credit card required. Month-to-month, transparent pricing, cancel any time. When you switch, your booking history, guest profiles and rate plans come with you — we’ve done this hundreds of times.
“We made the switch a while ago and have never looked back. Its intuitive interface makes it easy to track reservations, organise availability, and handle guest communication efficiently.”
— Manager, Bundalong, AU
Ready to see it for yourself?
From reservation to check-out. Every step handled.
When a booking arrives — from Booking.com, Airbnb, your direct engine, or the phone — Preno captures the guest’s details, payment, and room preference automatically. Your availability updates across every channel in real time. A confirmation email goes out without anyone pressing send. By the time you see the reservation, it’s already set up for a smooth arrival.
At check-in, the guest profile is there: stay history, preferences, credit card on file. Check-out takes seconds. Nothing chased, nothing missed.
“Overall, Preno has made managing reservations simpler and more efficient.”
— Derek Adams-White, NZ
More direct bookings. Less commission.
Every booking through an OTA costs you margin. Preno’s direct booking engine gives guests a way to book with you directly — mobile-optimised, commission-free, with upsells built in. Set rate rules so your direct price always beats your OTA rate. Channel performance reporting shows you exactly which sources earn you most, net of commission — so you know where to focus.
“Preno’s Booking Engine has significantly boosted our direct bookings, reducing OTA dependency. Real-time updates prevent double bookings, and the dashboard is clean yet powerful.”
— Owner, Perth, AU
ADR up 15% at Tweed Harbour Motor Inn, AU · Revenue up 60% year-on-year at Camelot Motor Lodge, NZ
Any member of your team. From day one.
Staff pick it up in hours — even those who’ve been on other hotel systems for years. No training manual, no week-long onboarding, no single person who becomes the gatekeeper to the system. Hand it to a new hire on their first day and they’ll be checking guests in before lunch.
“If I can use it, anyone can.”
— Chris Black, Camelot Motor Lodge, NZ
What customers are saying about Preno
Jade Vincent switched to Preno’s dynamic pricing and saw her average daily rate increase by 15%, with $3,833 in additional revenue in the first 30 days — without logging in to make manual adjustments.
Tweed Harbour Motor Inn, Tweed Heads (AU)
Try Preno free for 7 days.
No credit card required. Your setup specialist guides you through each step — most properties are fully up and running within a few weeks. If it’s not the right fit for your property, you’ll know before you spend a cent.
Questions? Talk to our team – real people, fast responses.
Common questions about hotel management software
What is hotel reservation software?
Hotel reservation software manages the full lifecycle of a booking — from the moment a reservation comes in through to check-out. It handles availability across booking channels, guest records, payments, confirmations, and reporting. Modern cloud-based systems like Preno do this in one place, connected to your OTAs and accounting software, so nothing requires manual entry.
How does hotel reservation software manage availability?
Preno updates your availability in real time across every connected channel the moment a booking is made. If a room is booked on Booking.com at 2pm, it’s unavailable on Airbnb, Expedia and your direct booking engine within seconds. This eliminates the manual update lag that causes double bookings.
Can hotel reservation software prevent double bookings?
Yes — near real-time OTA sync is the primary protection against double bookings. Preno connects to 100+ booking channels and updates availability the moment a reservation comes in. Operators who switch to Preno from systems with slower sync report an immediate reduction in overbooking incidents.
Does Preno reservation software connect to Booking.com, Airbnb and other OTAs?
Yes. Preno connects to 100+ OTAs including Booking.com, Airbnb, Expedia, Agoda and Trip.com. Reservations from all connected channels flow directly into your booking calendar — no manual entry, no mismatches.
How does hotel reservation software handle check-in and check-out?
Guest profiles are built automatically at the point of booking — stay history, room preferences, credit card details and any staff notes are stored against each guest. At check-in, everything is already there. At check-out, payment is on file. The process takes seconds rather than minutes.
How long does it take to get up and running?
It depends mostly on you — your schedule and how quickly you want to move through setup. Most properties are fully up and running within a few weeks. Staff typically pick it up in hours, not weeks.
What's the difference between hotel reservation software and a channel manager?
Hotel reservation software manages the full reservation workflow — guest records, availability, check-in, check-out, payments and reporting. A channel manager specifically handles distribution across OTAs, keeping your rates and availability in sync. Preno includes both in the same system, so you don’t need a separate channel manager or a separate front desk tool.