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5 ways to streamline your service while keeping customer experience at the core
The ecosystem for the management of short term accommodation is becoming increasingly complex. Hoteliers often find themselves faced with an endless to-do list. Beyond your...
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Why a distribution mix is important for a hotel
Every accommodation needs a diverse stream of revenue that encompasses direct and indirect bookings. While OTAs remain a channel for hotels to generate bookings, there...
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How to personalise a stay for group bookings
Group bookings have their own set of challenges when it comes to staying at an accommodation. The key to winning these group bookings is to...
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Airbnb and how hotels can remain competitive
Hoteliers will need to step up their game to remain competitive when it comes to the guest experience. Airbnb’s new hotel category and their Airbnb...
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How automation is helping hoteliers deliver the best guest experience
As the guest experience becomes an important part of hotels, they are adopting key technologies to help improve the experience. One of these is the...
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How can you use the low season to improve your accommodation business
Do you operate a seasonal accommodation? Or an accommodation that has high and low seasons? Here are some ways you can make your business work...
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