Everything your hotel
needs to succeed

We’re focused on building the best accommodation software

From boutique hotels to local motels, accommodation providers across the globe
trust Preno to simplify their property and streamline their operations.

4.6 Stars on Capterra

94% recommended on Hotel Tech Report

5 out of 5 stars on Xero

User-Friendly Grid

Key booking info at a glance

Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more. You can also look back and forward two weeks enabling you to compare and plan for various reservations.

  • User-friendly interface

  • Flexible grid views

  • View current, past & future bookings

Guest Profiles

Personalise the guest experience

Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences. Record guest payment details to make check-outs lightning fast and export this information into your custom database.

  • Securely store multiple credit cards

  • Build detailed guest profiles

  • Remember guest preferences

Training & Onboarding

Lightning-fast onboarding

We created Preno to be intuitive to use and fast to learn. Our modern interface means you can get up and running quickly and effortlessly. Our modern design workflow also means less user errors. Plus, all of our customers get free training and ongoing support for all staff members (including short term hotel minders).

  • Modern software design

  • Fast & easy to learn

  • 24/7 customer support & training

STAAH & Siteminder Integrations

Seamless integration across OTA’s

Preno syncs seamlessly with leading channel managers STAAH and Siteminder. This means that you can broaden your distribution reach and ensure your property bookings are integrated across all major booking platforms (including Booking.com and Expedia). Rest easy while these integrations streamline reservations and reduce the risk of double bookings.

  • Real-time booking updates

  • Broader distribution reach

  • Elimination of double bookings

#1 Xero & PMS Integration

Most advanced Xero integration

Preno has the most advanced integration with Xero accounting software, than any other PMS - providing you and your accountant with better, more granular financial reporting and analytics. Our two-way integration means reconciling and end of year reporting are simple and effortless.

  • Connect to multiple revenue streams

  • Reconcile & match accounts quickly

  • Automated payments, deposits & invoices

Grid Flexibility

Track special holidays & events on the grid

The flexibility of the grid view enables you to keep track of what's happening in the area by adding in unique public holidays, event dates and school breaks. This feature helps you and your team prepare for any event that might impact occupancy rates or REVPAR.

  • Add upcoming dates to dashboard

  • Prepare for special events closeby

  • Know when occupancy rates might increase

Email Automation

Automated emails & personalised templates

Customise and personalise emails within Preno and schedule them to send automatically. Build generic templates to make it easy to email guests from within Preno. Or, set rules to automatically email guests based on criteria you set. You can also utilise Preno’s email feature for email marketing.

  • Personalise guest emails

  • Send automatic reminders & thank you notes

  • Optimise with email marketing

Drag & Drop

Move bookings around quickly

Easily make edits to bookings quickly on the dashboard. Simply use Preno’s drag and drop feature to shift booking dates or rooms. So when a customer calls or drops in, you can instantly rearrange bookings and confirm a new reservation right away. This feature is also handy to make popular rooms available by providing guests with free room upgrades.

  • Simple drag & drop grid

  • Rearrange bookings instantly

  • Upgrade guests & free up rooms

Hotel Metrics

Report on key hotel metrics

Preno’s comprehensive reporting allows you to gain a complete overview of business performance. It also helps you to drill down into specific details such as source, room-type, date & more. This enables you to take control of your business and make more focused and actionable decisions.

  • Occupancy & revenue reporting

  • Custom date & source breakdowns

  • Track & compare performance overtime

Organised Housekeeping

Detailed housekeeping tools

Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms – such as adding a cot, splitting beds or special requests (e.g. bottle of wine or champagne in room).

  • Real-time housekeeping status

  • Personalise the guest experience

  • Stay on top of housekeeping

See why everyone is switching
to Preno today

More reasons to love Preno

Automatic rate changes

Set room rate rules within Preno for individual room types. Derived rates will automatically adjust rates based on rules you set.

User privileges & privacy

Set individual permissions within Preno so that each of your team only have access to the information required for their department.

Import booking history

As part of our onboarding process, we transfer 3 years worth of booking history from your old PMS. This way you get year-on-year comparisons from day 1.

Import future bookings

To get you set up, we also transfer all future bookings. This way there’s no need to look at your old system again. Everything is organised in one simple place.

User activity history

In most parts of Preno, we record user activity so that all changes within your system are tracked. This provides you with peace of mind, so you can know who authorised which change.

Connected room settings

With connected rooms you can list a unit under two room types, and Preno will automatically close one of the units when another connected room is booked or closed. For example, connected family rooms.

World-class Xero integration

Our custom built integration between Preno and Xero is the best in the industry. No other PMS and Accounting software integration comes close. Easily invoice and process payments with this integration.

Cloud-based

Access Preno from anywhere, at any time, from any device. Simply login on your mobile, tablet or computer and keep track of your business.

Don’t take our word for it

Over 500 accommodation providers across the globe love Preno

Hear from hundreds of users on why they love Preno

"The best property management system"

We switched to Preno 12 months ago and we have experienced first hand the business benefits that Preno offers, including: Day-to-day making guest bookings easy to manage. Continuous improvements in the usability of Preno’s offering. Outstanding service levels with live chat. Excellent access to monthly business data and financials. Preno is without a doubt the best property management system we have used - it has helped us make more informed decisions and manage our business better.

"I absolutely love Preno"

I absolutely love Preno, I cannot rate them high enough. I have two properties and very high occupancy rates, so a good system like Preno is priceless. It is such a great PMS - it integrates well with Siteminder and Xero, and is very reliable and easy to use. The customer service is also exceptional. Every time I have a question or problem they are there within minutes.

"I highly recommend Preno"

Preno integrates seamlessly with Xero, so the billing process just flows. It is so easy to change, move and cancel bookings, and the visual calendar provides a great overview. We rely on the monthly reports for occupancy rates, sources of bookings and number of new guests. We have also find the Preno team to be very responsive to queries and are continuously providing improvements to what is already a great app. Preno is very easy to use and navigate so it is perfect for businesses like us who want to be up and running in a hurry. I highly recommend Preno.

"The software is beautifully designed and user friendly"

I have been blown away by the support. I just love using a reservation system that is a direct integration with Xero. Invoicing and sending statements is just a few clicks and I can see straight away which invoices are due and paid. Preno has taken out a lot of the manual entry of other systems that would often result in human error. With Preno, bookings and payments are just as they should be. We are accounting for all of our sales in a much more efficient and accurate manner, saving so much paper and time. Every person I have shown the system to - including my accountant - is so impressed. The software is beautifully designed and user friendly. There has been no real need for staff training as it is so intuitive.

See why everyone is switching
to Preno today

Success Stories

Situated in one of New Zealand’s many secluded forests, on the edge of Maruia River, our customer Maruia River Retreat covers 500 acres of natural beauty. We interviewed the owners and learned of their inspiring resilience to covid-19 and unique positioning as an accommodation refuge for New Zealanders and international visitors alike.
For over 11 years, our customer Split Apple Retreat has glistened in the New Zealand accommodation market. A unique destination like no other, situated on the secluded Abel Tasman peninsula, Split Apple has always been well sought after by both domestic and international tourists. We interviewed the General Manager of Split Apple and were heart-warmed to learn their unique features and story.