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What is the GDPR? Intended to strengthen and unify data protection for all individuals within the European Union (EU), The General Data Protection Regulation...

With the growing importance of internet-driven technology for hotel operators, there is a growing divide between the different tech providers. On one side...

Staying competitive in the accommodation industry can help you get more guests at your hotel. While running your own accommodation is challenging, you need to...

Big data is here to help hoteliers better understand their guests preferences, resource needs, and inform their pricing and marketing. In Part 2 of this...

As an accommodation owner, the focus of your business is likely centered around day-to-day running of your accommodation. Much of the industry is set in a very...

As hotels and accommodation providers look to compete with the sharing economy, the local community will become even more important to define and differentiate...

As the guest experience remains a pivotal aspect of the travel industry, more travel brands will move towards being an experience platform. This will allow...

PMS, CRS, CRM, IBE, Channel managers, and GDS. It’s enough to make your head spin, and having the wrong combination could sink your business! So what is a...

A live chat tool on your website can instantly connect potential customers to one of your front desk staff. They can also provide insight into how potential...