The hospitality industry in the United Kingdom has seen significant growth in recent years, with more and more tourists flocking to this beautiful country. With such a competitive market, hoteliers need to have an efficient and reliable system in place to manage their reservations and operations. This is where hotel reservation system software comes into […]

So you’re wondering “should hotels respond to negative online reviews?” The answer is yes. As a hotelier, the worst thing you can do for your business is ignore negative reviews online. No matter how great your service is and how stunning your property may be, negative hotel reviews happen. It might be that you have a […]

Hotel Sustainability Tips to Help You Run an Eco-Friendly Accommodation What is a recurring issue that hoteliers have, and will continue to face in the future? Hotel sustainability – the impact your property has on the environment. Sustainability in the Hospitality Industry – What Is It? Sustainability is a widely known topic and issue that […]

What Is Segmentation in the Hotel Industry & How to Segment a Hotel Market To remain competitive in the hospitality industry, it is first and foremost important that you understand your customers. Understanding what your customers like, what sort of services they’re looking for, what their travel habits are, and more, are vital pieces of […]

What is hotel seasonal pricing and its benefits? As a hotelier, you want to have a steady business throughout the year. You want to make profits during peak season and increase revenue and occupancy in the off-season. So, how do you go about doing that? By setting seasonal pricing rates. What is seasonal pricing? Seasonal […]

In today’s competitive hotel market, offering a rewards program can provide a number of advantages for your business. A rewards program can help to increase customer loyalty, improve the customer experience, provide valuable data and insights, differentiate your hotel from competitors, and foster a sense of community among your customers. In this blog post, we […]

Are you looking to improve your hotel business in 2023? Well, now is the time to invest in a hotel management system. Why? Using good software will not only help your business become efficient but also help it grow at a faster pace. In the hospitality industry, a hotel property management system (PMS) is software […]

When most people think of hotel management, they think of front desk agents checking in guests, concierges assisting with directions and restaurant recommendations, and Bellhops lugging luggage up to guest rooms. But there’s one important group of hotel employees who are often overlooked: the housekeeping staff. While it’s true that the primary responsibility of the […]

The concept of traveling has changed manifolds. Today, people no longer travel to only see places, they travel to take a much-needed respite from their hectic, monotonous schedules. They yearn for settings that allow them to relax, unwind, and be themselves. Boutique hotels provide them with just that. They offer cosy, personalised, and intimate settings […]

Welcome to the wonderful world of hotel operations. Housekeeping is one of the most important roles in any hospitality business, and it can make or break a customer’s stay. If your customers see a gleaming room when they enter, they will be more likely to come back. However, if you don’t provide good service, they […]

People always love discounts and offers.  Why? Maybe it reduces the guilt of splurging or simply gives the satisfaction of having saved money.  Promotional codes also known as promo codes are short, alphanumeric strings used by businesses to offer limited period offers or discounts. They are usually a part of a special marketing campaign like […]

Do you want your website visitors to sign up for your email newsletter? Then hotel lead magnets are exactly what you need. A lead magnet is a freebie that you offer in exchange for an email address. It can be anything from a PDF guide to a discount code. The key is to make sure […]