What is hotel seasonal pricing and its benefits? As a hotelier, you want to have a steady business throughout the year. You want to make profits during peak season and increase revenue and occupancy in the off-season. So, how do you go about doing that? By setting seasonal pricing rates. What is seasonal pricing? Seasonal […]

In today’s competitive hotel market, offering a rewards program can provide a number of advantages for your business. A rewards program can help to increase customer loyalty, improve the customer experience, provide valuable data and insights, differentiate your hotel from competitors, and foster a sense of community among your customers. In this blog post, we […]

Are you looking to improve your hotel business in 2023? Well, now is the time to invest in a hotel management system. Why? Using good software will not only help your business become efficient but also help it grow at a faster pace. In the hospitality industry, a hotel property management system (PMS) is software […]

When most people think of hotel management, they think of front desk agents checking in guests, concierges assisting with directions and restaurant recommendations, and Bellhops lugging luggage up to guest rooms. But there’s one important group of hotel employees who are often overlooked: the housekeeping staff. While it’s true that the primary responsibility of the […]

The concept of traveling has changed manifolds. Today, people no longer travel to only see places, they travel to take a much-needed respite from their hectic, monotonous schedules. They yearn for settings that allow them to relax, unwind, and be themselves. Boutique hotels provide them with just that. They offer cosy, personalised, and intimate settings […]

Welcome to the wonderful world of hotel operations. Housekeeping is one of the most important roles in any hospitality business, and it can make or break a customer’s stay. If your customers see a gleaming room when they enter, they will be more likely to come back. However, if you don’t provide good service, they […]

People always love discounts and offers.  Why? Maybe it reduces the guilt of splurging or simply gives the satisfaction of having saved money.  Promotional codes also known as promo codes are short, alphanumeric strings used by businesses to offer limited period offers or discounts. They are usually a part of a special marketing campaign like […]

Do you want your website visitors to sign up for your email newsletter? Then hotel lead magnets are exactly what you need. A lead magnet is a freebie that you offer in exchange for an email address. It can be anything from a PDF guide to a discount code. The key is to make sure […]

Your hotel room service is one of the first things that guests will experience during their stay. You want to make sure that your room service is up to par in order to increase guest satisfaction. There are a few things that you can do in order to improve your hotel room service and make […]

As a small hotel, you might be wondering what kind of email content will resonate best with your guests. After all, you want to make sure that your communications are valuable and relevant, so that recipients actually look forward to hearing from you. In this article, we’ll share 9 types of email content that your […]

2022 hotel trends – what’s in and what’s out? In the last few years, we’ve seen a number of trends come and go in the hotel industry. Some, like the rise of Airbnb, have had a major impact on the way we travel. Others, like the growth of luxury hotels, have been more slowly evolving. […]

Staff shortages are nothing new in the hospitality industry. In fact, it’s an ongoing issue that often leads to hoteliers struggling to find the right balance between providing excellent customer service and maintaining high operational standards. However, recent studies have shown that the UK hospitality industry is facing an unprecedented skills shortage, with most businesses […]