Advantages and Benefits of a Property Management System for Small Hotels Like any new technology, a property management system (or PMS) comes with its advantages and disadvantages.  A property management system for small hotels can make everything run smoother and free up staff time, but it can also create more work for your team. The […]

People always love discounts and offers.  Why? Maybe it reduces the guilt of splurging or simply gives the satisfaction of having saved money.  Promotional codes also known as promo codes are short, alphanumeric strings used by businesses to offer limited period offers or discounts. They are usually a part of a special marketing campaign like […]

Do you want your website visitors to sign up for your email newsletter? Then hotel lead magnets are exactly what you need. A lead magnet is a freebie that you offer in exchange for an email address. It can be anything from a PDF guide to a discount code. The key is to make sure […]

In this article, we cover 10 hospitality industry risks, to help hoteliers be prepared for sudden change. The hotel industry is subject to change at any moment (just as any industry is).  And in many cases, there isn’t anything hoteliers can do about it.  Whether it be an earthquake, a significant change in climate, or […]

Your hotel room service is one of the first things that guests will experience during their stay. You want to make sure that your room service is up to par in order to increase guest satisfaction. There are a few things that you can do in order to improve your hotel room service and make […]

As a small hotel, you might be wondering what kind of email content will resonate best with your guests. After all, you want to make sure that your communications are valuable and relevant, so that recipients actually look forward to hearing from you. In this article, we’ll share 9 types of email content that your […]

2023 hotel trends – what’s in and what’s out? In the last few years, we’ve seen a number of trends come and go in the hotel industry. Some, like the rise of Airbnb, have had a major impact on the way we travel.  Others, like the growth of luxury hotels, have been more slowly evolving. […]

Staff shortages are nothing new in the hospitality industry. In fact, it’s an ongoing issue that often leads to hoteliers struggling to find the right balance between providing excellent customer service and maintaining high operational standards. However, recent studies have shown that the UK hospitality industry is facing an unprecedented skills shortage, with most businesses […]

The hospitality industry is one of the fastest growing industries in the world. It is also one of the most labor intensive industries, which makes it susceptible to staff shortages.  A staff shortage can negatively impact a hotel in a number of ways. It can lead to decreased productivity, lower quality of service, and even […]

Hoteliers know that generating awareness is critical to driving bookings. But with so many marketing channels and strategies to choose from, it can be difficult to know where to start.  To help you out, we’ve put together a list of 50 hotel marketing strategies that you can use to get more people interested in your […]

As a hotelier, you’re probably well aware of the effects of inflation. Prices for goods and services are steadily rising, and that includes the cost of running a hotel. But how should this affect your pricing? Many hoteliers are hesitant to raise their prices, fearing that it will deter guests from booking rooms. But if […]

Hotel management software is a system that helps to streamline the various operations of a hotel. This can include tasks such as managing bookings, reservations, room availability, and guest check-ins/check-outs. In addition, hotel management software often includes features for accounting and financial reporting. Hotel management software can be a valuable tool for hoteliers in order […]