Providing a place of peace and recovery during the pandemic, within reach for New Zealanders Since the first wave of Covid-19, many hoteliers have changed their business models, completely re-worked their approach, or gone back to an original ethos – one that they might have wanted to try, but hadn’t had that little push they’d […]

How to calculate RevPAR & increase Revenue Per Available Room for your hotel As an accommodation owner, one of the most important metrics to your business is RevPAR – Revenue Per Available Room.  While your mission as an accommodation business is to provide memorable and exceptional guest experiences for your guests, your goal is to […]

A resilient adaptation of a new market landscape and a positive outlook for the future Since Covid-19 hit the world, the hospitality and tourism industries were some of those hit the hardest. Hotel operators have had to think of new and innovative ways to adjust to an almost travel-free world.  Now, with borders beginning to […]

With the recent announcement of the Cook Islands + New Zealand travel bubble, 50 Cook Islands hotel and tourism operators arrived in Auckland to encourage Kiwis to get out and travel again. The Preno team were excited to speak with customers they haven’t seen since borders closed.  On Sunday the 4th of July, New Zealanders […]

Key hotel direct booking strategies and tactics In this guide, we focus on expert insights and practical strategies to increase direct hotel bookings. The less you pay to acquire new customers, the better the profit margin for your hotel. Let’s get started. Gone are the days when the only way to book a hotel room […]

Great businesses are built on great systems and processes. And while many in the accommodation industry still rely on manual spreadsheets and paper records, there’s a simpler and smarter way to get things done – with a powerful Property Management System. Property Management Systems (PMS) like Preno are very intuitive pieces of software, designed to […]

YES, phones still matter! If service and sales still matter, then the phones still matter too. After all, ours is the business of hospitality. And the definition of hospitality is generous and friendly treatment of visitors and guests, and a hospitable welcome… and in my opinion that starts at the first point of contact in […]

From strategy, to software, to start-up costs: everything a new hotel owner needs to know In this guide, we deep dive into how to start a hotel business with step-by-step instructions and actionable tips. Whether you’re new to the hotel game or looking to grow your existing premises – here’s how to run a successful […]

This week, Jacinda Ardern announced the opening of the Cook Islands + New Zealand travel bubble – a two-way, quarantine-free bubble, which will open soon, on the 17th of May.  This, paired with the recent Australia + New Zealand (Trans-Tasman) travel bubble,  we couldn’t be more pleased (and relieved) for hoteliers in these regions.  Jacinda […]

Preparing your property to sell, & handing it over in a seamless, stress-free process Deciding to sell a hotel can be a daunting task. The process holds a lot of weight, because not only will you be closing a chapter in your career, and saying goodbye to a business you worked hard to grow – […]

Did you know that your positioning on Google determines your consumer reach? Think back to the last time you searched something in Google – how far did you scroll? It’s almost certain that you didn’t make it past the first page of results.  In fact, you might’ve only made it half way down the page. […]

An inspiring mission to minimise stress & optimise operations for hoteliers Preno was introduced to the hotel management software market in late 2015, following the joint entrepreneurship of Amelia Gain and Max Podolian. Two students of information technology, and Amelia, an expert in hospitality – the now CTO and CEO of Preno, recognised a gap […]