Preno & Goki Have Joined Forces To Improve Hotel Automation

We'e built an integration with Goki that enables Preno to communicate seamlessly with Goki’s smart lock technology, giving hoteliers more freedom when running their business.


How our Goki integration helps hoteliers

Goki's mission is to make guests happier & properties smarter. They started in 2016 when they observed a need to fix an antiquated, admin-heavy check-in process. Their system makes properties smarter & guests happier by saving time & creating a platform for social engagement. They fit nicely with Preno's mission to help create a more seamless guest experience.

Reasons to use Preno

Allow guests to self check-in. Engage with your guests in a completely new way.

Reasons to use Preno

Goki check-in does all of the heavy lifting with check-in, so you can focus on the guest experience.

Reasons to use Preno

Preno & Goki automatically assigns guests with a unique SmartKey & PIN.

Reasons to use Preno

Both Goki & Preno support our customers throughout the process.

Goki's integration with Preno

Go Contactless.

Digitalise your arrival process. Guests can check in online prior to arrival or by scanning a QR code on arrival. Preno’s new integration with Goki allows hoteliers to connect their rooms within the Preno PMS (Property Management System) with the individual Goki locks for each hotel room or unit.

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Remove Plastic.

Each guest will automatically be assigned a SmartKey & PIN for the length of their stay. Preno will seamlessly, and automatically push data to Goki when changes are made within the PMS, so that all Goki locks are up to date with the correct information and allocated to the correct guest and room.

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Run your property from anywhere.

Remotely open doors, run lock audits & pull battery status. GokiAir puts your devices online for greater operational freedom. Goki’s lock software is designed so that hoteliers can self-install too – they do not need to hire a technician, which saves money on installation costs, and provides a fully contactless experience

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Before you go.

Increases direct extends by 300% & improve your NPS via their sentiment tracking engine.

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How Preno integrates with Goki to create a seamless, automated experience for your guests

We have built an integration with Goki that enables Preno to communicate seamlessly with Goki’s smart lock technology to give hoteliers even more freedom when running their accommodation business.

Together, Preno and Goki aim to make hotel processes more powerful and efficient, eliminating repetitive tasks via automation, so that staff can focus on guest satisfaction, and guests can enjoy their experiences.

This will allow your guests to access their rooms without the need for checking-in at the front desk - providing peace of mind for customers that would prefer to keep human interactions to a minimum due to Covid-19. If you think this would be a great addition to your accommodation business, feel free to get in touch with us. The Preno team & Goki will work alongside you, free of charge, to get you up and running. To find out more details about the integration, check out our announcement blog article here.

Join 7,000 other hoteliers running accommodation businesses.

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What are our customers saying about our Xero integration

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Frequently Asked Questions

How do I connect Xero to my Preno account?

It’s very simple! Check out our online help article here for step by step guidance on how to connect Preno to your Xero account.

How do I manage my Xero reconciliation?

Preno sends detailed data to Xero so you can easily use the Match function to reconcile transactions. Here’s our help article on reconciling transactions in Xero.

How do I contact if I need assistance?

If you have any questions about the Xero and Preno, we’d suggest visiting our online library for helpful articles first! We have training videos as well.

If you can’t find your answer there, just message the team via the chat bubble and we’ll be happy to help.

How does the Xero reporting work in with Preno?

If you are using Xero we’d recommend using the Xero reports to keep track of transactions. In Preno there are reports you can also refer to. For example, the reconciliation report records all transactions added to Preno and breaks it into payment methods.

Can I connect multiple revenue accounts to Preno?

Preno’s integration with Xero supports multiple account mappings which gives you the ability to accurately track the property’s different revenue sources, commissions and payment methods. Check out this help article for more information.

We can also connect one Xero account to multiple Preno accounts so it’s perfect for our multi-property customers.

There are three instances where invoices are created in Xero from Preno:

There are three instances where invoices are created in Xero from Preno:

1. Preno’s accounting model is cash based. When you add a deposit to a booking, it will create a prepayment in Xero. This sits in the current liabilities account (revenue not realized until services are rendered) until the booking is checked out and assigned to the final invoice. NOTE - When you add a payment to Preno it will not be pushed to Xero until the booking is checked out.

2. When you Invoice Guest or Invoice Agent it will automatically create an invoice in Xero. The balance will be $0 on the booking since Preno does not manage debtors.

3. When you check out a booking, a final invoice will be generated in Xero and the relevant deposits and payments will be allocated to it.

"The most powerful property management system available"

"Preno automates the job I don't time for, so I can focus in the one I love"

"Preno let us totally customise our guest experience, so we can personalise our offering"

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