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What hoteliers and accommodation owners can learn from Airbnb: Guest amenities
Guest amenities are a simple area every accommodation provider can make an impact in. Even Airbnb hosts provide some basic amenities for their guests. While they may not all be in miniature size, like what most hotels offer, many hosts try and provide some unique amenities to enhance their guests’ stay. With Airbnb’s huge popularity, […]
How up-selling can enhance guest satisfaction and maximise revenue
Up-selling done right is a great way to increase guest satisfaction and maximise revenue for your property. We tell you the differences between up-selling and cross-selling, and give you some tips on how you can utilise these for your property. The difference: Up-selling and cross selling Up-selling and cross-selling tend to be used interchangeably. Up-selling […]