Hotelier Tips & Resources Hub

Top Five Booking Websites for Small Hotels in New Zealand

Every hotelier should maximise their sales channels. The trouble is that managing multiple channels can be complex, especially when you’re trying to find the

How Much Commission Does Airbnb, Expedia and Booking.com Take (+ Others)

Are you a hotelier who’s interested in using online travel agents (OTAs) to help fill your rooms? If so, you’ll need to know what

The Five Biggest Mistakes Your Hotel Probably Makes

Running a small or boutique hotel in 2024 is no easy feat. As the hospitality industry evolves, it’s crucial to ensure that your hotel

Hotel Housekeeping: Tips & Tricks for Cleaning Hotel Rooms

If you’re a hotelier, hotel housekeeping is one of your most important duties to manage. Guests expect a clean, organised room when they check

How to Calculate ADR and Other Hotel Metrics Every Hotelier Needs to Know in 2025

What they mean, how to calculate them, and ways to improve them. The past few years have been challenging for hotel owners. While 2020

How Up-Selling Can Enhance Guest Satisfaction and Maximise Revenue

Up-selling is an effective strategy to increase guest satisfaction and revenue for your hotel. It’s a technique that, when executed correctly, not only boosts

How to Grow Your Revenue Post-Peak Season: Strategies for 2025

As an industry with significant seasonal fluctuations, hoteliers are accustomed to quieter periods outside of peak season. While many accept a drop in revenue

Why You Need a Hotel Property Management System (PMS) in 2023

Are you looking to improve your hotel business in 2023? Well, now is the time to invest in a hotel management system. Why? Using

Why Is Hotel Housekeeping Important for the Success of Your Hotel?

When most people think of hotel management, they think of front desk agents checking in guests, concierges assisting with directions and restaurant recommendations, and

Housekeeping in the Hospitality Industry: Do’s & Don’ts

Welcome to the wonderful world of hotel operations. Housekeeping is one of the most important roles in any hospitality business, and it can make

The Importance of a Hotel Reservation System Software in the UK

The hospitality industry in the United Kingdom has seen significant growth in recent years, with more and more tourists flocking to this beautiful country.

How to Handle Negative Hotel Reviews

So you’re wondering “should hotels respond to negative online reviews?” The answer is yes. As a hotelier, the worst thing you can do for

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How Much Commission Does Airbnb, Expedia and Booking.com Take (+ Others)

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A Guide to Hotel Dynamic Pricing

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Hotel Housekeeping: Tips & Tricks for Cleaning Hotel Rooms

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Common Hotel Guest Complaints & How to Handle Them

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Online Travel Agencies (OTAs): A Guide for Hotels

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The 4 Most Important Hotel Trends for 2025

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Top Five Booking Websites for Small Hotels in New Zealand

How Much Commission Does Airbnb, Expedia and Booking.com Take (+ Others)

The Five Biggest Mistakes Your Hotel Probably Makes

Hotel Housekeeping: Tips & Tricks for Cleaning Hotel Rooms

How to Calculate ADR and Other Hotel Metrics Every Hotelier Needs to Know in 2025

How Up-Selling Can Enhance Guest Satisfaction and Maximise Revenue

How to Grow Your Revenue Post-Peak Season: Strategies for 2025

Why You Need a Hotel Property Management System (PMS) in 2023

Why Is Hotel Housekeeping Important for the Success of Your Hotel?

Housekeeping in the Hospitality Industry: Do’s & Don’ts

The Importance of a Hotel Reservation System Software in the UK

How to Handle Negative Hotel Reviews