Why a smart all-in-one software system will transform your hotel business The right property management system (PMS) is a key factor in hotel success.  Having a system that makes front desk workflows easy, will create a seamless guest experience. More accommodation business recognise the need to work as efficiently as possible to streamline operations. Working […]

Accommodation providers need to ensure that they are safeguarding themselves against the threat of data fraud. The hospitality sector has been a target for fraudulent behavior and security issues, and even big hotel chains have experienced credit card security problems. Hotel chains Hilton, Starwood, and Hyatt have all reported credit card security issues. With many […]

The airline and accommodation industry have a lot in common. Both their customers book in advance, the markets are highly saturated with competitors, both use online booking systems and distribution channels, and manage their occupancy. So what can the accommodation industry learn from the airline industry?  A lot, in particular, rate setting and flexing, and […]

Recently, Eddie from Braintree dropped by to visit us while he was in Auckland. Braintree is a subsidiary of Paypal, a payment system that helps companies small and large, accept, process, and split payments.  We had a quick chat to Eddie about his role at Braintree and how Braintree helps hoteliers. Tell us a bit […]

Online customer reviews are of important significance to many consumers, and this is especially true for the hospitality and tourism industry. Travelers expect to read reviews about your accommodation through sites like Tripadvisor and Booking.com. It is increasingly important to maintain a good online presence and reputation.  With social media becoming a more pivotal role […]

As hotels look to provide a more personalised and interactive experience for guests, they will look to technology to help with these advances. Hotels of the future will provide a digitally immersive experience.  Guests will engage and interact with multiple digital areas and surfaces. Travel and in room experiences will be enhanced through increased personalisation […]

Travel, tourism, and hospitality trends are constantly evolving, and this will be no exception for 2017. To help keep you up to date, we have compiled a list of five travel trends to watch for in 2017. You can leverage these trends to prepare for what your guests’ may expect, and also to create targeted […]

Tourism numbers predicted to break records again this summer for our southern hemisphere customers. Are you and your property prepared? Here’s a handy last minute checklist to help you prepare. As always, our team at Preno is available if  you need any help or advice. 1. Check online rates against your available occupancy > Review your […]