Bill to Room Made Easy with Lightspeed Kounta POS and Preno

Running a restaurant, bar, or retail store on your property shouldn’t add more admin to your day. With smart tools like Preno and Lightspeed POS, you can streamline operations, reduce human error, and give your guests a better, more seamless experience. Rather than juggling separate systems or reconciling manual entries, you can connect the dots between your hotel bookings and on-site sales in real time.

Whether you’re managing a boutique hotel, a busy B&B, or a lodge with a restaurant, using Lightspeed systems alongside Preno gives you more control—without the complexity.

Why Accommodation Providers Need a POS System

When your property includes food and beverage services, a reliable point-of-sale system becomes essential to maintain efficiency. A POS like Lightspeed helps you unify guest charges from your restaurant, café, or bar with their room booking. This reduces the need for manual reconciliation and ensures accuracy across the board.

By integrating Lightspeed POS with Preno, accommodation providers can easily apply additional charges to bookings, avoid billing errors, and streamline the entire check-out process. Instead of handling paper receipts or trying to match up invoices later, everything is managed digitally and in real time.

This connection allows you to manage your property holistically—tracking sales, inventory, and guest data in one place, improving not just efficiency but also the guest experience.

What Is ‘Bill to Room’?

‘Bill to room’ is a guest-friendly feature that allows on-site purchases—such as meals, drinks, or gift shop items—to be charged directly to a guest’s room. Instead of paying on the spot, guests can simply enjoy their stay and settle everything at once during check-out.

When Lightspeed POS is integrated with Preno, this process becomes even easier. Staff select the guest’s name from Preno in the POS system, and the charges are automatically synced to their booking as extras. This eliminates the need for manual data entry and ensures the final invoice is complete, accurate, and professional.

This is particularly helpful during busy periods when efficiency and guest satisfaction are crucial. It also helps maintain transparency for guests who want to review their charges in one consolidated view.

Bill to Room Example:

Let’s say a guest orders dinner and drinks at your on-site restaurant. At the end of the meal, the server simply selects “bill to room” in Lightspeed Restaurant POS and chooses the guest’s name from Preno. The charges are immediately synced to the guest’s booking and appear as extras on their final invoice.

At check-out, your front desk doesn’t need to track down receipts, reconcile charges, or delay the guest. Everything is already in place, giving your team more time to focus on the guest experience. This process saves hours each week, reduces stress for your staff, and creates a smoother departure for your guests.

What Is Lightspeed POS?

Lightspeed POS is a powerful, cloud-based point-of-sale system built specifically for hospitality businesses. Whether you’re running a restaurant, café, or hotel bar, Lightspeed offers the flexibility and tools you need to manage day-to-day operations while scaling as your business grows.

The system works on iPads, desktops, and mobile devices, allowing your staff to take orders quickly and accurately from anywhere on-site. It features personalised layouts for restaurant items, making service faster and more intuitive. With built-in Lightspeed Payments, you can also process card and contactless payments instantly.

Another standout feature is real-time reporting. You can monitor sales, staff performance, and inventory levels remotely, helping you make smarter decisions even when you’re offsite. From boutique hotels to multi-venue resorts, Lightspeed Restaurant POS adapts to your business needs.

How Lightspeed POS + Preno Work Together

By connecting Lightspeed POS with Preno, you create a seamless bridge between your hospitality outlets and accommodation system. Any purchase made at your restaurant, bar, or store can be assigned directly to a guest’s room. That information is instantly reflected in Preno, eliminating manual entry and keeping every transaction in sync.

How it works:

  1. Your guest places an order at your restaurant or bar.
  2. Staff select “bill to room” on Lightspeed POS and search for the guest’s booking in Preno.
  3. Charges are automatically added to the guest’s booking.
  4. At checkout, everything—accommodation, meals, and extras—is neatly itemised on one invoice.

It’s fast, reliable, and creates a seamless flow of information between your systems. It also empowers staff across departments to work more efficiently, without needing to double-handle information.

Who Should Use Preno + Lightspeed POS?

This integration is designed for small-to-medium-sized accommodation providers who want to offer a more professional and seamless guest experience. It’s particularly valuable for:

  • Boutique hotels that want restaurant and front-desk operations working in harmony
  • Motels and lodges looking to track bar or café spend without adding admin
  • B&Bs that serve meals, snacks, or local wine to guests
  • Small resorts seeking more control over billing and operations

If you’re looking to simplify processes, reduce manual work, and elevate your brand, Preno + Lightspeed POS offers a complete hospitality solution.

Benefits of Using Lightspeed POS with Preno

One of the biggest advantages of integrating these systems is the time savings. Manual billing processes not only increase the risk of errors but also frustrate both staff and guests. With Lightspeed POS and Preno working together, billing becomes automatic, accurate, and much faster.

Guests benefit from a single, transparent invoice, while staff spend less time chasing down receipts or re-entering charges. Managers gain visibility over every part of the business in real time, from revenue tracking to guest spend trends.

Other benefits include:

  • Consolidated invoices for faster, more accurate checkouts
  • Reduced admin across departments
  • Cloud-based access to guest data and financials
  • Integration with tools like Xero, MYOB, Staah, and payment gateways
  • Built-in Lightspeed Payments for flexible, secure transactions

Worried About Setup? We’ve Got You Covered

Integrating Preno with Lightspeed POS is simple. Our onboarding team will guide you through the entire process, from setup to training. You don’t need to be tech-savvy to get started. With full support available, you can feel confident knowing that your billing system will be up and running smoothly from day one.

Frequently Asked Questions

Do I need a separate subscription to Lightspeed POS?
Yes, you’ll need an active Lightspeed Kounta POS account to use this integration with Preno.

Can I use Lightspeed POS on an iPad or mobile device?
Absolutely. Lightspeed is designed to work across devices, including tablets, smartphones, and desktops.

What happens if a guest changes rooms or shortens their stay?
Preno updates guest bookings in real time. Any adjustments will be reflected automatically in their invoice.

Can I split a bill before charging it to a room?
Yes. Lightspeed POS allows staff to split bills, so you can easily charge only a portion to the room if needed.

Try Preno Free for 7 Days

Want to see how easy guest billing can be with Preno and Lightspeed POS?

Start your free 7-day trial today and discover how this integration can simplify your operations and elevate the guest experience.

About the author

Amelia is Preno’s CEO and Co-Founder. As a former hotelier, she enjoys writing about the latest hotel industry news and trends.

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