When most people think of hotel management, they think of front desk agents checking in guests, concierges assisting with directions and restaurant recommendations, and Bellhops lugging luggage up to guest rooms. But there’s one important group of hotel employees who are often overlooked: the housekeeping staff. While it’s true that the primary responsibility of the […]

Looking for a way to boost your hotel or resort’s bottom line? Consider creating a co-working space. Co-working spaces are not only a great way to increase foot traffic and attract new customers, they’re also a fantastic way to increase revenue. By partnering with local entrepreneurs, freelancers, and remote workers, you can offer your guests […]

The concept of traveling has changed manifolds. Today, people no longer travel to only see places, they travel to take a much-needed respite from their hectic, monotonous schedules.  They yearn for settings that allow them to relax, unwind, and be themselves. Boutique hotels provide them with just that. They offer cosy, personalised, and intimate settings […]

Welcome to the wonderful world of hotel operations. Housekeeping is one of the most important roles in any hospitality business, and it can make or break a customer’s stay.  If your customers see a gleaming room when they enter, they will be more likely to come back. However, if you don’t provide good service, they […]

In the bustling world of hospitality, the front desk serves as the heart of every hotel operation, acting as the nexus between guests and the services offered. This is particularly true for small hotels, where every interaction counts and the personal touch can make all the difference. Small hoteliers face unique challenges, including limited staff, […]

Technology has established itself as a crucial part of our personal and professional world. The hospitality sector, which has a high demand for positive experiences, has seen technology deliver greater customer satisfaction. Automation has been adopted by a large number of leading hotel chains across the globe.  From reserving a room to paying the bill […]

Failing to plan is planning to fail. This statement holds true for many aspects of life, including running a successful hotel business. To ensure the success and longevity of your hotel, it is crucial to identify and avoid common pitfalls that can lead to failure. In this blog post, we will discuss key strategies to […]

In the highly competitive hospitality industry, securing more bookings is the prime goal for hoteliers. One effective strategy to attract guests and drive bookings is to offer irresistible hotel deals. With the right approach, these deals not only increase occupancy rates but also enhance guest satisfaction and loyalty. The importance of crafting unique and compelling […]

Black Friday has become a highly anticipated event for both consumers and businesses alike. Historically known as the day after Thanksgiving in the United States, Black Friday has now taken on a global scale, with retailers offering massive discounts and deals to attract customers. However, it’s not just limited to retail – the travel industry […]

The hospitality industry in the United Kingdom has seen significant growth in recent years, with more and more tourists flocking to this beautiful country. With such a competitive market, hoteliers need to have an efficient and reliable system in place to manage their reservations and operations. This is where hotel reservation system software comes into […]

As the holiday season approaches, many hotels are looking for ways to delight and impress their guests with unique hotel holiday experiences. The hospitality industry is known for its attention to detail and creating memorable moments for guests, especially during this festive time of year. In this guide, we will explore 12 innovative ideas that […]

With the holiday season approaching, hotels aim to attract guests and boost revenue. One effective method is upselling – offering additional products or services to enhance experiences and increase spending. This time is crucial for the hospitality industry, with a significant influx of guests seeking quality time with loved ones. It presents an excellent opportunity […]