Hotel Insights & Resources Blog

Enhancing Security with Preno’s New Feature: Multi-Factor Authentication

In an era where digital security is paramount, the hospitality industry is not immune to the sophisticated threats that lurk in the cyber world.

How Multi-Factor Authentication Can Protect Your Hotel Business

In today’s digital world, strong security is crucial. Hotel managers need to protect guest information and keep their systems safe. Multi-Factor Authentication (MFA) adds

How to Calculate Occupancy Rates

In the competitive world of hospitality, understanding and optimising your occupancy rate is central to maximising profit and enhancing operational efficiency. For hotel managers

What Is Hotel Revenue Management?

Hotel revenue management is a critical strategic tool that helps hotels optimise their financial performance by aligning pricing strategies with demand. At its core,

What Is a Good Occupancy Rate for Airbnb?

Welcome to Airbnb hosting, where knowing and improving your occupancy rate can change your listing from a small income source to a successful hospitality

How to Calculate ADR and Other Hotel Metrics Every Hotelier Needs to Know in 2025

What they mean, how to calculate them, and ways to improve them. The past few years have been challenging for hotel owners. While 2020

GDPR Best Practices for Hotels: A 2025 Guide

As of May 25, 2018, the General Data Protection Regulation (GDPR) came into effect, aimed at strengthening and unifying data protection across the European

Managing Room Inventory with Hotel Booking Software

In the busy hospitality industry, managing inventory is key because of the constant change in customer numbers. Since items like hotel rooms can’t be

How To Be An Airbnb Experiences Host To Increase Your Revenue

Are you an existing Airbnb host ready to take your hosting to the next level and explore new revenue avenues? Or are you someone

Increasing Reservations with Hotel Booking Software

Today, hotels are changing fast because people who love tech want easy and direct ways to book their stays. Travel agents aren’t as popular

A Day in the Life of the Preno Customer Success Team

Support under the spotlight: how our team dedicates their time to customer success Customer service is all about providing the best support and guidance

Common Hotel Guest Complaints & How to Handle Them

As a hotel, providing top-notch customer service is crucial in ensuring guest satisfaction and repeat business. However, it’s inevitable that guest complaints will arise

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