Booking.com rankings can be make or break for hoteliers. In this blog post, we will discuss tips for improving your listing so you can continue to generate more bookings.  We’ll also cover which tools on Booking.com’s Extranet you can utilise to help guide you through the process. Use the Booking.com Extranet tools One element that […]

If you’re currently an Airbnb host you may be familiar with the Superhost badge, but are you aware of the benefits that come with this status?  In this blog post, we will cover everything you need to know about being a Superhost on Airbnb – from the eligibility criteria to tips and ticks to help […]

In recent years, online travel agents (OTAs) have become an increasingly popular way for travellers to book their accommodation.  For hoteliers in the United Kingdom, partnering with an OTA can be a great way to reach a wider audience of potential guests. What are OTAs? An OTA is an online travel agency. OTAs are websites […]

If you are a hotelier in New Zealand, you know it’s important to partner with the right online travel agencies, or OTA for short. An OTA can be a great way to increase your bookings and reach more customers.  However, not all OTAs are created equal. Online Travel Agents are essential for hoteliers. Gone are […]

Choosing the right property management system (PMS) is an important process that accommodation providers need to consider.  Designed to help you save both time and money, easy to understand software will enable you to seamlessly manage your accommodation from your front-desk operations to your accounting and your bookings so you have more time to spend […]

Every accommodation needs a diverse stream of revenue that encompasses direct and indirect bookings. While OTAs remain a channel for hotels to generate bookings, there has been a big push in the industry to emphasise the benefits of direct bookings. Direct and indirect channels help deliver a relevant and engaging customer experience,  and helps your […]

Staying competitive in the accommodation industry can help you get more guests at your hotel.  While running your own accommodation is challenging, you need to know who your competitors are and retain a competitive edge. Here are 4 ways you can stay competitive in the accommodation industry. Research your competitors You can find your competitors […]

Big data is here to help hoteliers better understand their guests preferences, resource needs, and inform their pricing and marketing.  In Part 2 of this series, we’ll look at how hotels can use this data since we’ve covered where to find the data you need in part 1. What hotels can gain from big data […]

On October 28th 2016, the New Zealand Commerce Commission ended an investigation into rate parity clauses that Expedia and Booking.com have with New Zealand accommodation operators. Previously the contracts stated that NZ operators had to advertise all rooms at the best rate with the online travel agents (OTAs). What was the decision? The concessions that […]

Airbnb Trips Airbnb announced and launched ‘Trips’ last week, bringing additional services to their rental accommodation platform. They aim to cover the entire travel experience.  Airbnb users can book experiences designed and led by local experts, like chefs and street artists. They can also discover thousands of local spots, recommended by locals and their host […]

In today’s world, you need to develop an online distribution strategy for your small hotel that’s going to bring your business into the modern era and most importantly, increase your bottom line. As a boutique accomodation provider, you’ll be competing with large hotels to reach a global audience. Having an online distribution strategy will arm […]

As a hotelier running a small or boutique hotel, you’ll want to maximise your distribution channels. While a lot of hotels rely on OTAs like booking.com and Expedia, we like to think out of the box and explore other ways of reaching customers. One way of doing this is by using specialised booking websites for small […]