When it comes to booking meeting and event space, hoteliers are always looking for new and innovative ways to increase revenue.  And while there are a number of tried-and-true methods for selling hotel meeting space, sometimes it pays to think outside the box. By hosting events at your hotel, you can create a unique and […]

The hospitality industry has been one of the hardest hit by the COVID-19 pandemic. To stay afloat, many hotels have had to reduce their staff and marketing budgets.  Now that people are once again travelling domestically and internationally, hotels need to start thinking about how to market themselves in a post-COVID world. There are some […]

When you’re ready to sell your hotel, it’s important to have a good property management system (PMS) already in place.  A PMS helps you to keep track of your hotel’s finances, bookkeeping, and maintenance records. It can also help you manage your staff and guests. Having a good PMS in place before you sell your […]

Why your small hotel needs as much automation as possible.  As the owner and operator of a small hotel, you probably wonder, ‘Is it wise to spend hard-earned cash on a hotel management system?’ The simple answer is yes.  You may have a smaller budget, but with less staff, you’ll be wearing multiple hats and […]

How free software ends up being more expensive  If you’re looking for free tech solutions to manage parts of your hotel, they do exist. But be warned – you get what you pay for. When you choose free property management software, you give up big benefits like customer support, maintenance, all-in-one solutions and ongoing innovation. […]

As a hotelier or hotel manager, how do you measure your hotel’s success? Does profitability count, or do you consider growth as an essential factor? How about occupancy rates?  One of the hotel industry’s most common success indicators is RevPAR. Here’s a look at RevPAR, why it’s crucial for your business, and how a hotel reservation […]

Want to boost your bookings and increase visibility? Many hosts are now choosing to list their vacation rentals on both Airbnb and Vrbo. We already know what you’re thinking – that sounds like a risky recipe for double-booking your rentals. And that’s as stressful as it comes. As it turns out, these two competitors have […]

Gone are the days when you had to call the hotel front desk to make a reservation. Instead, most of the work that needed to be done by the hotel receptionist is now completed by competent software.  This software is adept at doing everything from making a reservation, modifying or cancelling bookings, adding extra services, […]

The Airbnb hustle can be more of a drain on your time and resources than you might have expected.  After all, you’re juggling all the same roles that a hotelier with a full staff would – arrivals, departures, complaints, requests, maintenance, accounting, cleaning and reviewing. Even if it is on a smaller scale, you’re solely […]

As a hotelier, how many times have you wondered what the secret is to booking out your hotel? Well, the secret may not be impeccable guest experiences and competitive rates alone! Shocked? Guests and costs are crucial. After all, you wouldn’t be running your business if not for your guests.  But it is also important […]

If you are a hotelier, you’ll know guests book into your hotel through multiple different channels. While direct booking is still critical to your business (a customer calls your hotel directly to make a reservation, emails you, or visits the booking room service on your website), the popularity of indirect booking sites is on the […]

This month, Airbnb announced its “biggest change to Airbnb in a decade.”  After identifying changes in typical traveller’s behaviour, they’ve redesigned their platform to accommodate those who are flexible about where they want to work and live after Covid. There are three notable additions to Airbnb, these are: Airbnb Categories In the past, Airbnb has […]