A property management system should let you do more than record keeping

While many accommodation providers understand the importance of a property management system, technology should help you do more than record-keeping.  A property management system should enable you to have more time to spend on the guest experience. The importance of the guest experience goes back to the roots of the hospitality industry and brings the focus back on the people. Which is key for accommodation owners in the current landscape.

Know what kind of system you’re using

There are two types of cloud-based products on the market, yet not all are being transparent about the type of product being offered. There are legacy systems that have been thrown into the cloud, with their mobile apps that don’t reduce the admin, but actually, add to the admin. There are also cloud products that are built as a streamlined solution for the future. These new cloud products create streamlined processes that enable your accommodation to operate efficiently in the ever-evolving industry.

Upgrading your property management system shouldn’t be a headache, nor should your new system contain hidden costs, confusing contracts, or lack responsive support. Property management systems should aid you in automating and streamlining your admin, so you have time to spend on enhancing the guest experience.

Your PMS should give you streamlined features

Don’t waste time navigating a multitude of features. Your PMS should equip you with all the features you need to run your accommodation efficiently. These features should allow you to have a simple check-in and check-out processes, make it easy to take payments, and report on the most important metrics for your accommodation business. Having these efficient processes in place will help you have more time to spend on your guests.

Specialised integrations

Your PMS should help you do more, without adding to your admin. Specialized integrations with accounting and point of sale software should help you automate processes. Integrations should not be adding to your admin workload, instead it should be allowing your accommodation business to operate more efficiently and more accurately.


Most important about your accommodation is the stay experience guests will have when they stay with you. The guest experience is an important aspect of growing your business and increasing revenue through loyalty. Your property management system should give you the time to spend with your guests, not administering your business. The hospitality industry is all about the guests, so your system should help you ensure you have all the important information on the guests – profiles, previous preferences, and anything they’d like to see during their stay.


Preno’s property management software is built to set you up for the future. As a product that has been developed by an award-winning hotelier, Preno understands the pains of accommodation owners looking to implement a future-proof, automated system. We want to help hoteliers achieve their goals of providing an exceptional guest experience, growing their business, and having less admin. Hospitality is about being hospitable, and Preno helps you focus on your guests with these automated processes that eliminate the need for a back office.

Get rid of the paperwork and have software that is flexible, easy-to-use and that works for you.

Future-proof your accommodation business today!

Search Preno Blog

Explore our Topics

About the author

Amanda is Preno’s content strategist, with added skills in copywriting and digital marketing. Working across Marketing & Sales, she enjoys writing content that covers trends, tips, and resources that help empower hoteliers.

Subscribe to our newsletter

Other Blogs you may also like


The importance of a Property Management System in the Hotel Industry

Why a smart all-in-one software system will transform your hotel business The right property management system (PMS) is a key factor in hotel success.  Having a system that makes front desk workflows easy, will create a seamless guest experience. More accommodation business recognise the need to work as efficiently as possible to streamline operations. Working […]


How To Add and List Your Hotel on Google

Are you a hotelier looking to enhance your business by appearing on Google? You’ve come to the right place. This blog post will provide an in-depth guide into how exactly you can list your property on Google, and further detail the advantages of having it there. Don’t miss out – with just a few simple […]


How to Increase Your Bookings on Airbnb

Since its launch in 2008, Airbnb has seen a meteoric rise in the vacation rental industry. Over the years, the name of this platform has become almost synonymous with short-term vacation rentals.  If we look at the rental infrastructure and business model of this platform, it is evident that Airbnb is not just a place […]


Maximising Your Revenue: Dynamic Pricing Strategy For Airbnb

In the ever-evolving landscape of Airbnb hosting, staying ahead of the curve is crucial to maximising your earning potential. One way you can achieve this is by adopting a dynamic pricing strategy. This article will take you through the concept of dynamic pricing and how it can be utilised to increase your profits as an […]


PMS Integration: Why It’s Key to an Effective Hotel Business

As a hotel business, having an effective and integrated property management system (PMS) is crucial for managing reservations, guest interactions, and overall operations. Without a PMS, tasks such as booking rooms and tracking payment would be much more difficult and time-consuming. Not only does a PMS streamline processes, but it’s the key to running an […]


Is Online Communication Important in the Hospitality Industry?

In the hospitality industry, online communication refers to the various ways that businesses communicate with their customers and clients through the internet. This can include everything from setting up a website and social media accounts to using online booking systems and even communicating via email or chat. Do you know why online communication is important […]