A PMS (Property Management System) is a software application that helps businesses manage their bookings, guests, and finances. It is often used in hotels, but can also be used in vacation rentals, hostels, and bed and breakfasts. A good hotel PMS will save you time and money by automating tasks such as reservations, guest check-in/check-out, […]

Mark your calendars – the New Zealand Tourism Kickstart Fund applications open April 1st. Last week, the New Zealand Government announced earlier dates set to welcome international travellers back into the country. From 12 April, vaccinated Australian citizens and permanent residents can enter New Zealand and self-test on arrival. Then from 1st May vaccinated visitors […]

Are you looking for a new way to make money? Have you ever thought about renting out your property on Airbnb? Want to learn how to start an Airbnb? Becoming an Airbnb host is a great way to make some extra cash, and it only takes a few minutes to get it up online. In […]

As a hotelier, you’ll already know how important social media is for your business – but did you know that influencer marketing can be too? Years ago, consumers would make decisions based on what they’d see on TV, or read in a magazine. Now more people are turning to social media. A recent study done by […]

If you’re a hotel owner or manager, there’s a good chance you’re always looking for new ways to market your property and attract guests. One effective way to do this is by listing your hotel on Booking.com.  Booking.com is one of the world’s largest online travel sites, with over 6.2 million properties listed in 222 […]

Australia welcomes back travellers with open arms after years of restrictions due to Covid-19. For hoteliers, this is the time to celebrate, as international tourist numbers rise and residents feel more comfortable travelling domestically once again.  From 21 February, all fully vaccinated visa holders or those with a medical exemption can visit Australia. Travellers will […]

We’re days away from New Zealand’s first step (of five) towards reopening the international borders. This is a big win for hoteliers, as tourists will slowly be able to re-enter the country, and Kiwis living abroad will finally be able to return.  There are many things you’ll need to consider in preparation for these changes. […]

The hospitality industry, like no other, thrives on positive reviews and customer satisfaction. For hoteliers, reviews are particularly important because they can make or break your business. According to a study by Harvard Business School, “a one-star increase on Yelp can lead to an increase of five to nine percent in revenue.” That’s why it’s […]

The global Covid-19 pandemic has changed the way we live our lives. More than ever, people are cancelling reservations, avoiding large crowds and working from home. While the decrease in international travel may be discouraging for Airbnb owners, it has provided a unique opportunity to secure more local guests, for extended periods. The key here […]

If you are a hotelier in New Zealand, you know it’s important to partner with the right online travel agencies, or OTA for short. An OTA can be a great way to increase your bookings and reach more customers. However, not all OTAs are created equal. Online Travel Agents are essential for hoteliers. Gone are […]

Understanding what it means to be a hotel owner, and how to turn hospitality values and responsibilities into practice Being a successful hotel owner doesn’t just come with a fabulous hotel and a savvy marketing strategy. The success of a hotel owner starts with understanding what it means to own a hotel – what they […]

Naturally Loyal shares 5 tips to help your hotel staff be more engaged, & your operations more efficient We all have times when there simply doesn’t seem to be enough hours in the day, and we run out of time to get everything we’d planned completed. And this might be happening to your hotel team […]