Hotels are an important part of the tourism industry, and there is a lot of specialised vocabulary associated with them. In this article, we will look at some of the most common terms and phrases used in the hotel industry, as well as some key acronyms that you might come across.  With this knowledge, you’ll […]

If you manage a lodge or cabin, you know how important it is to have good software. Not only does it make your job easier, but it can also help you keep track of everything to do with your property and make sure your guests have the best experience possible. In this article, we will […]

Email marketing is a powerful tool that can be used to reach out to potential and existing customers. However, like any other marketing campaign, email marketing for hotels needs to be carefully planned and executed in order to be successful. Here are 15 tips to help you plan and execute a successful email marketing campaign […]

If you manage a hotel, then you know how important it is to have a good property management system (PMS) in place.  A PMS can help you keep track of your inventory, guest information, bookings, and more. It can also help you save time and money by automating some of your front desk operations. There […]

The UK is currently experiencing a heatwave, with temperatures soaring to over 30 degrees Celsius in some parts of the country.  This can be a nightmare for hoteliers, as guests expect to be able to cool down in their rooms after a long day of sightseeing or business meetings. UK hoteliers need to take quick […]

When it comes to booking meeting and event space, hoteliers are always looking for new and innovative ways to increase revenue.  And while there are a number of tried-and-true methods for selling hotel meeting space, sometimes it pays to think outside the box. By hosting events at your hotel, you can create a unique and […]

The hospitality industry has been one of the hardest hit by the COVID-19 pandemic. To stay afloat, many hotels have had to reduce their staff and marketing budgets.  Now that people are once again travelling domestically and internationally, hotels need to start thinking about how to market themselves in a post-COVID world. There are some […]

When you’re ready to sell your hotel, it’s important to have a good property management system (PMS) already in place.  A PMS helps you to keep track of your hotel’s finances, bookkeeping, and maintenance records. It can also help you manage your staff and guests. Having a good PMS in place before you sell your […]

Why your small hotel needs as much automation as possible.  As the owner and operator of a small hotel, you probably wonder, ‘Is it wise to spend hard-earned cash on a hotel management system?’ The simple answer is yes.  You may have a smaller budget, but with less staff, you’ll be wearing multiple hats and […]

How free software ends up being more expensive  If you’re looking for free tech solutions to manage parts of your hotel, they do exist. But be warned – you get what you pay for. When you choose free property management software, you give up big benefits like customer support, maintenance, all-in-one solutions and ongoing innovation. […]

A hotel booking engine, also known as a reservation system or online booking system, is a piece of software that enables customers to book rooms in a hotel directly through the hotel’s website.  This type of system can be integrated into the hotel’s website or it can be a standalone system that is accessed through […]

Your front-of-house team will love these 7 features.  If you’re just looking for a front-of-house system to organise spreadsheets, you’re in for a treat. These days, hotel management software can deliver that and a whole lot more.  You’ll move away from slow manual processes with centralised, automated front-desk software that improves efficiency and accuracy for […]