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Online travel agents (OTAs), or booking sites, are invaluable sales channels for hotels. Use them correctly and you get more advertising and the right kind of...

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Sustainable tourism has long been a growing trend, with consumers becoming more conscious of reducing their carbon emissions. By incorporating sustainable...

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What is AirBnB? AirBnB has changed the hotel industry by providing the opportunity for anyone with a spare room or property to connect with travellers looking...

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Being in a 24 hour industry like hospitality is hard work. Long and irregular hours take their toll. To achieve a healthy work life balance is extremely...

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In the tourism industry today all properties big and small must offer a personalised service. It is no longer only expected in the luxury sector. Offering a...

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Flexing rates is not about having 100% occupancy, it’s about ensuring your average rate is as high as guests will pay. The concept of adjusting rates was...

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