Running a successful boutique hotel or B&B involves much more than just a good night’s stay. You may be taking care to satisfy your guests, but...
Our latest articles,
resources and tips
Thought-leading articles to help you run your hotel business.
Subscribe below to receive our fortnightly newsletter.
Running a small or boutique hotel is never as simple as a good night’s stay. If your hotel is just scraping by but not reaching the profit margins you’d...
Every hotelier should maximise their sales channels. The trouble is that multiple channels can be difficult to manage, and it can be hard finding channels...
Too many hoteliers find themselves time-poor and overworked. But is introducing new hotel management tools and technologies the answer? Unfortunately, all...
Online travel agents (OTAs), or booking sites, are invaluable sales channels for hotels. Use them correctly and you get more advertising and the right kind of...
Sustainable tourism has long been a growing trend, with consumers becoming more conscious of reducing their carbon emissions. By incorporating sustainable...
In the tourism industry today all properties big and small must offer a personalised service. It is no longer only expected in the luxury sector. Offering a...
Flexing rates is not about having 100% occupancy, it’s about ensuring your average rate is as high as guests will pay. The concept of adjusting rates was...
