Are you a hotelier who’s looking for ways to streamline your property management?  If so, you’re not alone. Many hoteliers face many common problems when it comes to managing their accommodations business. From dealing with no-shows to managing last-minute reservations, there are plenty of challenges that can come up. But luckily, there are also plenty […]

People always love discounts and offers.  Why? Maybe it reduces the guilt of splurging or simply gives the satisfaction of having saved money.  Promotional codes also known as promo codes are short, alphanumeric strings used by businesses to offer limited period offers or discounts. They are usually a part of a special marketing campaign like […]

Do you want your website visitors to sign up for your email newsletter? Then hotel lead magnets are exactly what you need. A lead magnet is a freebie that you offer in exchange for an email address. It can be anything from a PDF guide to a discount code. The key is to make sure […]

In this article, we cover 10 hospitality industry risks, to help hoteliers be prepared for sudden change. The hotel industry is subject to change at any moment (just as any industry is).  And in many cases, there isn’t anything hoteliers can do about it.  Whether it be an earthquake, a significant change in climate, or […]

To top line managers, the term “conversion rate” is often used to describe how well a hotel does in converting prospects into sales. In other words, it’s a measure of how effective the hotel is at turning interested parties into paying guests. While there are a number of factors that affect conversion rates, one of […]

In 2016, the United Kingdom voted to leave the European Union in a move that was widely dubbed “Brexit.” The impact of this decision has been far-reaching and has affected numerous industries, including the hotel industry. In the years since the vote, there has been much uncertainty surrounding Brexit and its eventual outcome.  This has […]

As a hotel manager, you know that housekeeping is one of the most important departments in your business. After all, it’s the housekeepers who ensure that your guests have a clean and comfortable stay. But managing a housekeeping department can be a challenge, especially when it comes to scheduling and tracking employee productivity.  That’s where […]

Your hotel room service is one of the first things that guests will experience during their stay. You want to make sure that your room service is up to par in order to increase guest satisfaction. There are a few things that you can do in order to improve your hotel room service and make […]

As a small hotel, you might be wondering what kind of email content will resonate best with your guests. After all, you want to make sure that your communications are valuable and relevant, so that recipients actually look forward to hearing from you. In this article, we’ll share 9 types of email content that your […]

The Online Travel Agency, or OTA, is the term given to an online platform that enables clients to research and book travel goods and services. The hotel business, on the other hand, sees OTAs as a way of attracting new clients who may not have heard of their establishment before. As an example of an […]

2023 hotel trends – what’s in and what’s out? In the last few years, we’ve seen a number of trends come and go in the hotel industry. Some, like the rise of Airbnb, have had a major impact on the way we travel.  Others, like the growth of luxury hotels, have been more slowly evolving. […]

As the world of work and travel continue to collide, a new term has emerged: bleisure travel. Bleisure travel is the combination of business and leisure travel, and it’s a growing trend among travellers. In fact, a recent study found that nearly 60% of business trips include at least one day of leisure time. So […]