Below are 5 tips to help you choose the right hotel property management system.
AVOID Long term, inflexible contracts
Don’t get locked into fixed term contracts for an extended period of time. This can be costly if you need to upscale or downscale your business at any point. For a small business, having high up-front costs can also curb your growth.
CHOOSE Subscription based pricing models.
With no fixed term contracts, this will give you the space to reduce up-front costs and grow your business when you need to.
AVOID Making a decision only based on price.
A PMS is an important piece of software for your day-to-day functions so don’t compromise on core features. Choosing a PMS based solely on price could mean missing out on the features you need to operate and grow.
CHOOSE A system that performs all the core functions you need.
This will help you run your business more effectively and efficiently. Start by creating a list of the functions you need, and ensure they are included as part of the solution you choose. Any extras are a bonus!
AVOID Choosing a solution that can’t grow with you
While you need to choose a solution that suits your business now, you should also choose one that has the ability to grow with you. As the accommodation industry continues to develop new technologies, you need a system that can see you into the future.
CHOOSE A solution that is always improving.
You need a PMS system that adapts with industry and technology changes and scales with your business.
AVOID Not checking for hidden costs
Make sure you know exactly how much your new system will cost. This could include any setup and migration fees and any ongoing support or training costs. You should also know what it will cost monthly and annually so there are no hidden surprises.
CHOOSE A PMS that clearly outlines their pricing.
This includes software, support, training, setup and migration fees.
AVOID Choosing a complex system
Systems that are difficult to use are a waste of time and revenue. You’ll need to dedicate an extensive amount of time to learning the new system and train staff rather than increasing efficiency with an intuitive PMS.
CHOOSE A system that is intuitive and easy to use.
A PMS with a simple user interface that makes it easy to learn and onboard new staff members.