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How Dynamic Pricing Can Increase Profits On Your Existing Bookings

The hospitality industry is fiercely competitive, and success often depends on the tiniest of margins. As a hotel owner or revenue manager, you’re constantly seeking ways to optimise your revenue without drastically increasing your workload. Traditional methods focus primarily on increasing occupancy rates, but what if there was a more profitable approach—one that maximised profits […]

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Enhancing Security with Preno’s New Feature: Multi-Factor Authentication

In an era where digital security is paramount, the hospitality industry is not immune to the sophisticated threats that lurk in the cyber world. Preno is committed to offering not only advanced property management solutions but also ensuring the utmost security for our users. With this commitment in mind, we are proud to introduce our […]

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How Multi-Factor Authentication Can Protect Your Hotel Business

In today’s digital world, strong security is crucial. Hotel managers need to protect guest information and keep their systems safe. Multi-Factor Authentication (MFA) adds extra security, making it harder for unauthorised people to access data and reducing data breach risks. This post will show how MFA can protect your hotel business, explaining how it works, […]

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How to Calculate Occupancy Rates

In the competitive world of hospitality, understanding and optimising your occupancy rate is central to maximising profit and enhancing operational efficiency. For hotel managers and hospitality professionals, mastering this metric is not just about numbers—it’s about making informed decisions that shape the success of your business. This guide aims to demystify the process of calculating […]

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What Is Revenue Management in a Hotel?

Revenue management is a critical strategic tool used by hotels to optimise their financial performance. It involves understanding, anticipating, and influencing consumer behaviour through the availability of rooms and prices to maximise revenue. It’s not just about selling the right room to the right customer at the right time for the right price but also […]

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What Is a Good Occupancy Rate for Airbnb?

Welcome to Airbnb hosting, where knowing and improving your occupancy rate can change your listing from a small income source to a successful hospitality business. Whether you’re experienced or new to hosting, understanding your Airbnb occupancy rate is key. This post explains what a good occupancy rate looks like, what influences it, and practical ways […]

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How to Calculate ADR and Other Hotel Metrics Every Hotelier Needs to Know in 2024

What they mean, how to calculate them, and ways to improve them. 2020 and 2021 have been a challenging time for hotel owners. Global travel has ground to a halt, and worldwide lockdowns have taken their toll on domestic tourism.  Even in parts of the world where people are free to explore their own backyard, […]

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Managing Room Inventory with Hotel Booking Software

In the busy hospitality industry, managing inventory is key because of the constant change in customer numbers. Since items like hotel rooms can’t be stored and sold later, making mistakes can be costly. To do well, hotels need to carefully manage their room availability, and using modern hotel room booking software helps a lot. However, […]

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How To Be An Airbnb Experiences Host To Increase Your Revenue

Are you an existing Airbnb host ready to take your hosting to the next level and explore new revenue avenues? Or are you someone with a deep passion for a hobby or extensive local knowledge, eager to share your insights with a global audience? If so, diving into Airbnb Experiences could revolutionise the way you […]

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Increasing Reservations with Hotel Booking Software

Today, hotels are changing fast because people who love tech want easy and direct ways to book their stays. Travel agents aren’t as popular anymore because hotels see that selling rooms directly is better. This way, they make more money, keep customers coming back, and have more control over their prices. Staying competitive means offering […]

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Common Hotel Guest Complaints & How to Handle Them

As a hotel, providing top-notch customer service is crucial in ensuring guest satisfaction and repeat business. However, it’s inevitable that guest complaints will arise during their stay. Here are some common complaints in the hotel industry and tips on how to handle them: Poor housekeeping Dirty laundry left uncollected, used cutlery left in the room, […]

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Best Hotel Management Software of 2024

In an industry as dynamic and service-oriented as hospitality, the right tools can make or break the success of a hotel. With the evolution of the travel landscape and the diversifying needs of customers, hotel management software has become not just a helpful resource but a vital component of any hotel’s operational structure. From managing […]

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