Behind the scenes: Preno’s user-centric product design
Take a look behind the scenes at how Preno was designed and developed.
Preno was designed and tested in conjunction with hoteliers, just like you! Our customer-centric design process helps make Preno intuitive, easy to use, and easy to instruct people on!
We talk to the product team on some of their key design philosophies when developing Preno.
So what was your design philosophy when creating Preno?
– It must do the job it’s hired to do, well!
– To give our customers administrative superpowers and abilities they didn’t have before
– Great design is invisible, it works without you realising it is there
We opted for design simplicity, in order to make the product easy to use. We wanted to make things intuitively obvious, and based on processes people already understood. We made sure the Preno user interface was simple, and we also opted for interactive invisibility. Fewer drop down menus and selections meant that the UI reduced in complexity, which facilitated ease of use.
Tell us more about your customer-centric design process?
Too often software is designed with the goal of getting it to market fast, and customer feedback may only be a checkpoint along the way. With Preno, we wanted to make customer feedback the core of our design process. While we are great at designing and building software, we know that our customers are the ones who need to get their jobs done. We wanted customer input to really drive the design process so that real problems were solved. To do this, we worked with real customers every single step of the way. We listened to the feedback, tweaked, and tested the product until we got it right!
The end result is a product that solves complex problems while being easy and intuitive to use.
Future developments for Preno?
We hope to continue our current design philosophy! As Preno continues to develop, we intend to keep a sleek and intuitive user interface and continue to work closely with our customers. This will allow us to develop and refine features that our customers need in order to manage their property more efficiently.
Want to know more?
Get in touch with us now using the green button on the bottom right, or from our Contact Us page!
Subscribe to our newsletter
Other Blogs you may also like
The UK Heatwave: How Hoteliers Can Help Their Guests and Staff
The UK is currently experiencing a heatwave, with temperatures soaring to over 30 degrees Celsius in some parts of the country. This can be a nightmare for hoteliers, as guests expect to be able to cool down in their rooms after a long day of sightseeing or business meetings. UK hoteliers need to take quick […]
How To List Your Property on HRS: A Step-by-Step Guide
Welcome to our comprehensive guide on how to list your property on HRS (Hotel Reservation Service). By following the steps outlined in this guide, you’ll be well on your way to maximising visibility and bookings for your property on this popular platform. Take control of your hotel’s distribution strategy with insights into OTAs and effective […]
How the local community can help grow your hotel brand and presence
As hotels and accommodation providers looking to compete with the sharing economy, the local community will become even more important to define and differentiate a hotel’s brand. As more travellers seek to have unique and local experiences, it will be important that your accommodation is at the heart of these efforts. Highlighting the best your […]
5 simple tips to improve your website ranking on search engine platforms
Improving your ranking with Search Engine Optimization (SEO) will help direct organic traffic to your website when they are searching for accommodation. SEO is the process of growing your website’s visibility and traffic through organic (free) search engine results. There are a few simple ways you can make sure your website is optimized for search […]
Coronavirus: Help your hotel staff to be better prepared
It’s not surprising that your staff may have questions or concerns about coronavirus – more specifically, what precautions they should be taking to protect themselves, your property, and other hotel guests. After all, as the frontline to your hospitality business, they’re coming into contact with travellers from all over the globe. While there’s no need […]
How to Sync Your Vrbo and Airbnb Calendars
As a property owner, you naturally want to attract as many guests as possible. One of the best ways to do that is by listing your property with an online travel agent. Two online travel agents (OTAs) critical to your business are Airbnb and Vrbo. They are trusted global online travel agents who offer customers […]