Posts In: Guest Experience

Business travel can be hectic and exhausting, so small hotels need to meet the needs of travellers. This includes offering comfortable accommodations,...

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Constantly improving your hotel customer service can lead to increased customer satisfaction, positive word of mouth, and repeat business. That's why it's...

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Whether travelling for business or leisure, safety and security are the prime requisite (and concern) of every traveller. Safety – both within the hotel and...

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As a hotel, providing top-notch customer service is crucial in ensuring guest satisfaction and repeat business. However, it's inevitable that guest complaints...

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As a small hotel owner or manager, it is important to have a reliable and efficient hotel management software in order to streamline operations and increase...

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During the pandemic, the entire tourism and hospitality industry had to come to a standstill. This saw many hotels and brands go out of business because of...

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