Hotel management software is a system that helps to streamline the various operations of a hotel. This can include tasks such as managing bookings, reservations, room availability, and guest check-ins/check-outs. In addition, hotel management software often includes features for accounting and financial reporting.

Hotel management software can be a valuable tool for hoteliers in order to improve efficiency and better manage their operations. In particular, it can help to save time on tasks that would otherwise be manual and time-consuming. Additionally, using a hotel management system can help to provide accurate and up-to-date information on room availability and pricing, which can be helpful in optimising revenue.

If you’re looking to invest in hotel management software, continue reading for more information on the key features to look out for.

What is a Hotel Management Software?

To explain it in simple terms, hotel management software (HMS) is basically a software tool that is designed to help hotel owners with their day-to-day management tasks.  These tasks can range from booking management, and guest check-in/check-out processes to task scheduling for the housekeeping staff.

If you try to search for a hotel management software online, you’ll find various options for HMS, like PMS (Property Management System), RMS (revenue management system), channel managers, reputation management software, and more. You’ll always have the option to use these different tools individually or by connecting them. Some hotel management software also comes in the form of an all-in-one solution. 

Top 10 Hotel Management Software

 

Choosing the right hotel management software is a task in itself. Fortunately, we’ve researched and curated some of the best hotel management systems out there to suit your business needs. Here’s a list of our top 10 hotel management software:

Preno

This is a cloud based hotel management solution that automates and streamlines various processes for a wide range of businesses, from hotels, and motels to campgrounds and luxury lodges. The Preno PMS comes with add-on options for a Booking Engine and Channel Manager.

Besides being user-friendly, it also offers customisation options to its users. The Preno suite of solutions can also be integrated with leading apps like Staah, Xero, and Siteminder. Some of its main features are:

• POS invoicing
• CRM
• All-in-One Plan that includes Channel Manager & Booking Engine
• Multi-Property support
• Reservations management
• Drag & drop booking management
• Housekeeping management
• Guest management
• Integrates with Xero, Staah and more

Hotelogix

This is another cloud-based PMS that helps hotel owners in simplifying booking management while improving operating efficiency and maximising revenue. Hotelogix also offers real-time integration with major OTAs and Global Distribution Systems. It comes with a host of features like:

• POS invoicing
• Front Office management
• Accounting
• Customer management
• Inventory management
• Multi-Currency support, and more

eZee FrontDesk

This state-of-the-art HMS makes it easier for hotel owners to run their business operations more effectively. Besides providing a host of tools for booking, channel management, reporting, and analysis, it also supports smart device linking. This means that it can be used on mobile devices to manage your operations on the go. Some of its standout features are:

• Online/Offline mode
• Unlimited user accounts
• Role-based security supports multiple properties
• OTA & GDS Connectivity
• Payment gateway support

MSI CloudPM Hotel Management Software

This hotel management system comes fully integrated with CRM, CRS, and revenue management systems. It can provide you with a feature-rich PMS, with numerous great features like:

• Built-in accounting
• GDS/OTA integration
• Loyalty program
• Online booking
• Multi-property or single property support
• Employee management, and more.

innRoad 

This PMS is especially great for hotel owners who are looking for software to manage multiple properties. Besides helping you manage and modify both online and offline reservations, it also helps in creating custom rates for rooms. innRoad comes with a host of additional features like:

• Built-in accounting
• Booking notes
• Activities booking
• Customer support
• Employee management, and more.

Little Hotelier

This HMS boasts of fully-integrated modules that can help a variety of hospitality businesses (both big and small) in managing their day-to-day operations. Little Hotelier is a great tool for simplifying various aspects of your operations management. Some of its great features are:

• Mobile App
• Online Booking
• Guest List Management
• Channel Manager
• Booking Engine
• Centralised Reservation System
• Email and SMS Alerts
• Inventory Management 

Cloudbeds 

This PMS provides you with a centralised platform to control all your bookings and properties. Besides helping in basic operations management, Cloudbeds provides some excellent features like:

• Price optimisation engine (PIE)
• Room inventory auto-updates
• One-click check-ins and check-outs.
• Channel analytics
• Built-in accounting
• Campaign management
• CRM, and more

Oracle Hospitality

The Opera hotel management system from Oracle Hospitality is another great PMS that can help you deliver better services to your guests while maximising your revenue. Its user-friendly UI, coupled with the latest functionalities makes it an excellent choice for hotel management software. It comes with some great features like:

• POS invoicing
• Inventory Management
• Orders Management
• Front Office management
• Housekeeping
• Food and Beverage Costing
• Reservation & Booking
• Messaging System

InnkeyPMS

The InnkeyPMS is a great HMS for keeping track of your hospitality businesses so that you can get a greater return on investment. This property management system can help you with everything, from booking and reservations to checkouts. What’s better is that it comes with a channel manager. The key features of this tool are:

• CRM
• Financial Management
• Inventory Management
• POS invoicing
• Front Office management
• Banquet and conference Management
• Property Management
• Food and Beverage Costing
• Multi Property Support

RezOvation

RezOvation is a great hotel management software that can help you manage your property in the most efficient way possible. This web-based PMS comes with numerous features like:

• Online Booking Engine
• Channel Manager
• Guest Database Management
• Reservation and Booking Management
• Invoicing and Accounting
• Property Maintenance Management

How to Choose the Right HMS for Your Business?

The right choice for a hotel management software will largely depend on your business needs. If yours is a fairly large operation, you might require software with a wide range of features and capabilities. Smaller hotels, vacation rentals, and home-stays, on the other hand, would do well with a simple accommodation booking system.

When you are selecting a hotel management software (HMS) for your business, here are a few things you should keep in mind:

1. Make sure that the HMS covers at least 80% of your business needs.

2. The HMS should provide ease of scalability with the growth of your business.

3. A good HMS can be integrated with most distribution channels.

4. The HMS should also come with up-to-date security features and regular updates.

5. Besides having a user-friendly interface, the HMS should also offer customisation options.

6. The pricing of the hotel management software be clearly stated and communicated from the start.

7. The HMS should offer excellent customer support.

The right hotel management software can make a world of difference to your hospitality business – big or small. The key is to find one that covers most of your business needs and offers ease of scalability. Always remember to check the pricing, features, security, and updates before making your final decision. With the right HMS in place, you can take your business to new level.