Vaccine Passport Requirements for Hotels in Australia

Covid-19 vaccine passport requirements for hotels in each state of AUSTRALIA

So what do vaccine passports mean for your hotel?

Do you have the right to request vaccine certificates from guests? How do you confirm a guests vaccine certificate is authentic? What resources are out there for hoteliers? 

We answer all of these questions and more below. 

Covid-19 vaccine passport requirements for hotels in each state of AUSTRALIA:

Question: Are vaccine certificates required for hotels in Australia? 

Answer: Sometimes. It depends on which state your hotel is in. And in some cases, the government is still deciding.

Each Australian State has a different requirement. And some are still deciding what to do. This is what we know so far (changes are being made daily so check back regularly). 

Covid-19 vaccine passport requirements for hotels in Queensland.

Customers are required to provide proof of vaccination or medical exemption in order to enter your business. (from 17th Dec)

Covid-19 vaccine passport requirements for hotels in Victoria.

Customers are not required to provide proof of vaccination or medical exemption in order to enter your business.

However, the vaccination requirements that apply to food and drink premises, physical recreation premises, and entertainment and function premises apply to those venues even when they are located within an accommodation premises. This means that a patron who is not fully vaccinated, whether or not they are staying at the accommodation premises, must not access these premises unless they have a valid medical exemption. For example, if a patron is not fully vaccinated, they must not be permitted to access to restaurants for seated dining within the premises.

• How to check the vaccination status of your customers | Coronavirus Victoria
• Sector guidance for tourism and accommodation services businesses within Victoria

Covid-19 vaccine passport requirements for hotels in New South Wales, Australia.

Customers may be required to provide proof of vaccination or medical exemption in order to enter your business.

• COVID-19 digital certificate | Service NSW

Covid-19 vaccine passport requirements for hotels in Capital Territory Australia.

Customers are not required to provide proof of vaccination or medical exemption in order to enter your business.

• If you want customers and visitors to be vaccinated as a condition of entry to your premises you should seek advice before you take any action as there may be privacy and discrimination issues that apply.
• Find out more information here: Vaccination status guidance for business – Business Hub

Covid-19 vaccine passport requirements for hotels in South Australia.

Vaccine verification requirements are still being considered. 

• This information will be here as soon as it’s ready: COVID-19 vaccination | SA.GOV.AU

Covid-19 vaccine passport requirements for hotels in Tasmania.

Vaccine verification requirements are still being considered. 

• This information will be here as soon as it’s ready: Vaccination information | Coronavirus disease (COVID-19)

Covid-19 vaccine passport requirements for hotels in Western Australia.

Vaccine verification requirements are still being considered. 

• This information will be here as soon as it’s ready: COVID-19 Coronavirus: Getting proof of COVID-19 vaccinations 

How can hotels tell if a vaccine passport is fake in Australia: ​​

The Australian Government has provided examples of official documents here. Please print off the examples shown here and share them with your staff.  

• Proof of COVID-19 vaccinations for businesses
• Queensland vaccine checker app

Storing official data like guest vaccination status:

Data privacy is important. Especially when it comes to data records of medical information like vaccine certificates. We suggest you use your State’s official tools when scanning and recording this information for guests (links found below). 

Email template to request vaccine certificate from guests in Australia. 

If you plan on checking vaccine passports for your guests. Remember to send guests a reminder to have it ready for ALL GUESTS before checking in. We suggest setting up an automatic email sent to guests as soon as they confirm a booking with you. 

Hi <first name>

Thank you for booking your stay. We are looking forward to hosting you. 

To help speed up check-in please remember to bring your vaccine passport(s) along with you as we are required to sight this document for all guests (over the age of 16) entering our lobby. You can request this document by following this link:

• [insight relevant link]

Please give us a call if you have any questions.

Thanks again,

The team at [hotel name]