What hoteliers and accommodation owners can learn from Airbnb: Listings
Airbnb encourages their hosts to be really descriptive in their listings. Details help set expectations, so it’s good to be as clear as you can be. For accommodation owners, this can be beneficial to have on your website. Having a clear description of your accommodation and the area it’s situated in, will help those guests make an informed decision. These are a few tips Airbnb hosts use when writing about their room or space listing:
Tell guests about your location
Location of your accommodation is key to deciding if they stay with you. Let guests know any attractions or places of interests that are walking distance, or suggest easy public transport alternatives to local attractions.
List all the amenities you have to offer
Each guest has different expectations when it comes to amenities. List all that you offer, so guests have a clear idea of what they can expect to have access to when they stay. If you have shared facilities e.g. a shared space for coffee and tea, make that clear too.
Great photos can really sell your property. Have professional photos taken of each space and room. Giving guests detailed photos of your space can help them decide if the property will be a right fit for them. Professional photos also look great in any promotional material.
Describe your property accurately. Honesty is the best policy, and being descriptive about the rooms and giving an approximate size of the room will help guests feel more informed. This will mean they have adequate expectations of what they can expect to experience.
Tell your story
Guests love to stay at a property where the staff are welcoming and helpful, and they love to know who they’re staying with. Add a bit of personality to your About Us page and let them know why you look forward to having them stay with you, and what got you involved in the accommodation industry.
To find out how Preno’s simple hotel property management software can help you deliver a more streamlined guest experience contact us or sign up for a 14-day free trial.
Subscribe to our newsletter
Other Blogs you may also like
How to calculate ADR and other hotel metrics every hotelier needs to know in 2022
What they mean, how to calculate them, and ways to improve them. 2020 and 2021 have been a challenging time for hotel owners. Global travel has ground to a halt, and worldwide lockdowns have taken their toll on domestic tourism. Even in parts of the world where people are free to explore their own backyard, […]
How to adjust your digital marketing strategy during COVID-19
COVID-19 can make you feel like the tourism industry business and your entire life is on hold. While travel may have temporarily stopped, smart hoteliers are staying busy by focusing on their overall planning, Marketing is an integrated part of how to bring those adjusted plans to life during lockdown and once the lockdown is […]
14 Hotel Management Software Features You Need To Use
Why you need hotel management software that can do it all Most hoteliers know good hotel management software is essential for running their business competitively. A modern system will, at the very least, help you streamline admin and boost productivity. But great software can do so much more. When choosing your system, make sure it […]
What Is a Channel Manager for Hotels?
There was a time when all you had to attract guests was to provide a stellar customer service and expect the word-of-mouth to travel far and wide. Times have changed and so have your guests. Today, as a hotelier, you are expected to deliver more than a stellar service. Word-of-mouth is still important, but you are expected […]
How To List Your Property on a GDS: A Step-by-Step Guide
In today’s fast-paced and competitive world, it’s essential for property owners to maximise their visibility and reach the widest possible audience. One of the most effective ways to achieve this is by listing your property on a Global Distribution System (GDS). In this blog post, we’ll discuss the benefits of being listed on a GDS, […]
How To Get More Reviews on Airbnb & Should You Respond to the Negative Ones?
When it comes to online vacation rentals, competition is strong. Your guests place high importance on reviews and online opinions to help them wade through the options. It makes sense – people don’t want to arrive and be disappointed. And it’s comforting to know that the people who stayed there before had a good experience. […]