In the hospitality industry, the seasonal staff is crucial in providing excellent customer service and ensuring smooth operations during peak seasons. However, managing these employees can be challenging for employers, especially when hiring and retaining top talent. As a hotelier, the success of your business largely depends on your ability to attract and retain skilled […]

As people become more and more aware of their environmental impact, travellers are looking for ways to reduce their carbon footprint. Consequently, if you want your hotel to attract guests, it is essential that you embrace eco-friendly practices too. The hotel industry currently contributes to around 1% of global carbon emissions. Big hotel chains, such […]

A CRS or a central reservation system is a specific software that applies to the hotel and travel industries. The CRS has many advantages for professionals in these industries as it offers efficiency in making bookings. The CRS is a software that involves the distribution of data, aiding in hotel management and travel planning. The way that […]

As a hotel owner or operator, you understand that the success of your business depends on the satisfaction of your guests.  That’s why it’s important to gather and use data that can help you make decisions that will improve their experience and increase sales. In this article, we’ll provide 7 ways to leverage guest data […]

A cloud Property Management System (PMS) is a software solution for hotels, and it is hosted on a remote server which is accessible over the internet. Cloud based PMS enables hoteliers to automate and streamline their day-to-day operations. By utilising a cloud-based PMS, hotels can reap the benefits of rapid reliability and low maintenance costs.  […]

COVID-19 has significantly impacted the Airbnb booking industry due to travel restrictions and decreased consumer demand. The pandemic has also reignited social media dissatisfaction regarding safety, customer service, and other issues associated with Airbnb bookings. As a result of these trends, Airbnb businesses and hoteliers who list on Airbnb have seen a noticeable decline in […]

Hoteliers have long known that hotel management software is essential to optimise business operations and daily tasks. This specialised platform was designed with hotels, resorts, inns, and other properties in mind; enabling them to maximise efficiency while saving on costs as well. Whether you’re a big chain or small bed & breakfast, this powerful software […]

Nowadays, having a good Airbnb ranking is paramount for success on this popular hosting site as the competition continues to grow. Understanding how exactly the rating system works can give any host an edge in climbing up those ranks — but what are the key factors that contribute to your standing? While a guest’s review […]

As a hotelier, you know that backlinks are essential in helping to grow your online presence and visibility. Generating high-quality backlinks can be challenging but is an important part of any successful digital marketing strategy. In this article, we’ll discuss the best practices for generating high-quality backlinks for hotels.  We’ll go over key elements for […]

Automating the sales process in hotels can be a great way to streamline operations, increase efficiency and focus on providing exceptional customer service. Automation can help reduce operational costs, increase accuracy and improve communication with customers. However, there are some challenges that need to be addressed before taking the plunge into automation. In this article […]

When it comes to running a hotel, there’s no doubt that efficiency and convenience are paramount. That’s why having the right property management system (PMS) is essential for any successful hotel. A PMS helps hotels manage their operations more effectively, streamline processes, and provide guests with a better overall experience. So what exactly does a […]

A Property Management System, also known as a PMS, is an invaluable tool for hoteliers to efficiently manage their daily operations.  In this post, we will discuss the features and benefits of using a Hotel Property Management System (PMS) and how it can be used to improve your hotel’s performance. What is a Hotel Property […]