Customer stories

Step inside The Vices York and experience luxury living at its finest. With only three suites and fourteen restaurant covers, this private-house hotel blends historic charm with modern elegance to create a unique and sophisticated stay like no other. Co-founders Moreno Carbone and Daniel Curro, had a bold vision to transform a historic Victorian police […]

We interviewed our new customers, Garry and Liz, owners of Skylark Cabin, to see why they chose to switch to Preno after using Airbnb as their property management system and what features are helping them improve their business.  Nestled within the awe-inspiring landscape of backcountry Ben Ohau, just 10-minutes out of Twizel, Skylark Cabin is […]

Shining a spotlight on our Australian customer Freedom Shores: a boutique resort that offers a unique shoreside experience Located on the beautiful Airlie Beach, in Whitsundays, surrounded by native forest and wildlife, Freedom Shores is an intimate resort accommodation, overlooking the ocean.  A small, but unique accommodation property, Freedom Shores has 14 rooms – many […]

“We grew our occupancy rates to 75% and avoided $600 worth of fraudulent bookings thanks to Preno” – Louis van Wyk We interviewed our customers, Marina and Louis van Wyk, owners of Tongariro Crossing Lodge, about how Preno helped them turn their love of Tongariro National Park into a thriving business.  From a social ski […]

Automatically syncing accommodation performance data through a seamless integration with ADP (official Government data programme), to help hoteliers create exceptional guest experiences. We recently paired up with New Zealand’s official Accommodation Data Programme (ADP), to help sync accommodation performance data. With recent ups and downs in accommodation occupancy and other key metrics due to Covid-19, […]

Find out how The Burgoyne is using Preno to benchmark their processes, and save valuable time on administrative tasks.   Originally built back in 1783, The Burgoyne has history at its heart. But in many ways, it’s anything but old-school.  Set in the picturesque Yorkshire Dales, The Burgoyne has been welcoming guests through the doors […]

Meet Tasmania’s first social enterprise hotel – a property that’s giving guests a good night’s sleep, and the chance to do some good. Change Overnight’s biggest point of difference isn’t its 18 bright and bold boutique apartments, its mini-bars stocked with spirits from local distilleries, or even its chic renovated warehouse Launceston location. It’s the […]

Our interview with the director of Occupancy Accelerator, & creator of Air New Zealand’s grab-a-seat concept With over 15 years experience in creative advertising for the tourism and hospitality industries, Damien Knowles is quite the expert in turning a value proposition into sales. He has worked for Air New Zealand, creating the famous ‘grab-a-seat’ concept, […]

Environmental preservation, education & ecology: New Zealand accommodation, The Institute of Awesome Tucked away in the lush forest, overlooking the ocean, in Raglan, sits Karioi Lodge – The Institute of Awesome. An accommodation lodge that specialises in ecology, education, technology, environmental preservation and outdoor adventure. The Institute of Awesome lodge was originally set up in […]

Floating accommodation in the canals of central London: how The Boathouse, responded to the pandemic by expanding their services We interviewed our customer The Boathouse, London, and learnt of their journey from the spark of an idea, to the building of their business, to their ingenious response to covid-19. The Boathouse is a bespoke accommodation […]

Hear how Owls Nest Motel is saving 7+ hours per week, all the while increasing bookings by 2-3 per day, due to Preno’s new Channel Manager Just recently, we have released our very own Channel Manager, as an add-on to our existing PMS (Property Management System). We invited our customer, Owls Nest Motel, to take […]

For 64 years, John Smith, owner of King Island Hotel, has been a part of the hospitality industry. His parents, grandparents, and those before them worked and lived in hotels, and were integral members of the hospitality community. For John, the atmosphere of hospitality – being surrounded by new people and sharing experiences on a […]

Meet our customer property: a peaceful resort located on the south coastline of Western Australia For guests of our customer property Karri Mia Chalets and Studios, it is an utterly serene experience. Surrounded by nature with stunning views of the ocean, Karri Mia offers a place of calm for travellers of all ages. Karri Mia […]

After 20 years of working in sustainability, accounting and marketing, Ian and Michelle were searching for a lifestyle change. In January of 2020 they left their jobs and bought Greyfriars Motel. Two business professionals who had never worked in the accommodation industry before, took on a property and are enjoying every minute of it. With […]

For our customer Camelot Castle, their property goes far beyond a place of accommodation, providing a unique, historic offering. Built in 1889, Camelot Castle is rich with Victorian & Edwardian history The castle was built as a place of relaxation and elegance – traditionally enjoyed by the United Kingdom’s upper class. Today, Camelot Castle is […]

We interviewed our customer Camelot Motor Lodge and were impressed with their business growth post covid-19. For Chris Black, 1 year owner of Camelot Motor Lodge, Christchurch, New Zealand – running an accommodation property wasn’t new to him. But what was new, was the challenge of starting from scratch – transforming a small business into […]

A luxury New Zealand property, rich with serenity & far removed from city life We interviewed our customer Split Apple Retreat, and gained insider details on one of New Zealand’s most exclusive accommodation providers. Sought after by exclusive international visitors for over 11 years For over 11 years, Split Apple Retreat has glistened in the […]

We interviewed our partner Chris from Switch Hotel Solutions, and were inspired by the support and direction he provides his clients on a daily basis. Located in the Gold Coast of Australia, Switch Hotel Solutions is centered around hospitality Founded by Chris, Switch Hotel Solutions was created to provide business support and guidance for independent […]

“I believe we have a happy story to tell about a new, young lodge hit by covid-19, forcing us to regroup and go back boldly to our original ethos of a nature and wellbeing destination. And with Preno providing excellent support throughout the transition.” – Cristina, owner of Maruia River Retreat Cristina and Lasse Holopainen, […]

Oamaru is home to an historical landmark property, Pen-y-bryn, a private residence turned boutique accommodation, built in 1889. It’s fair to say the property would have seen a few changes over those years, but for owners James Glucksman and James Boussy (aka, the Jameses), a global pandemic was certainly a first. Like the majority of […]

Set among the magnificent Marlborough Sounds on the north-eastern corner of the South Island, Punga Cove and Furneaux Lodge are surrounded by some of New Zealand’s finest nature. The lodges offer a range of accommodation options from stylish suites and chalets to affordable, basic rooms. There is also a grand assortment of activities and scenic […]

It’s safe to say that there are few industries more impacted by Covid-19 than ours. But it’s been buoying to see the way that hoteliers have taken positive and proactive measures to adapt their business during the past 7 weeks – including customers in our own community here at Preno.  It takes a special kind […]

Tucked away amongst some of New Zealand’s untouched landscapes and beauty of the Southern Alps, near Wanaka lies a lodge, Minaret Station. It is New Zealand’s first and finest luxurious alpine lodge. Minaret Station offers a selection of extraordinary travel experiences for guests at Minaret Station, as well as for those staying at other properties […]

Plateau Lodge founder, Andrea needed a solution to help take the lodge to the next level – her story will inspire accommodation owners, like herself – juggling many roles and responsibilities. Meet Andrea from Plateau Lodge to find out how she achieved success working with both a PMS, Preno, and a Channel Manager, Siteminder. When […]

Nestled between ten of Waiheke’s most stunning beaches, the Waiheke Island Motel provides spacious units, comfy cottages and 3 bedroom houses.