Customer Stories

Read our collection of customer stories and reviews from accommodation providers around the globe that use Preno’s platform to grow their businesses.

“Just Do It”: How the Marquis of Granby switched hotel management software — and never looked back

The Marquis of Granby has been part of Alkham village life since 2019. Monthly quizzes. Cricket matches against other Kent teams. Live music. Ten

The Cairns Alpine Resort & Golf Club: Simplifying the Tekapo Boutique Accommodations Booking System Management

The Cairns Alpine Resort, nestled in New Zealand’s South Island, offers boutique accommodation and unique tourism experiences throughout Lake Tekapo, and the Mackenzie Basin.

Transforming Pricing Strategy with Preno at ASURE Surrey Court Motel

Nestled just minutes away from the heart of Invercargill, the ASURE Surrey Court Motel offers an inviting stay with its spacious 1 & 2

How Dynamic Pricing Boosted Tweed Harbour Motor Inn’s ADR by 15%

Discover how the Tweed Harbour Motor Inn used Preno's Dynamic Pricing to not only increase their average daily rate by 15%, but also their

Inside Look: Plateau Lodge’s Journey with Preno’s Dynamic Pricing

In the peaceful centre of National Park Village, where adventure meets calm, you’ll find Plateau Lodge. This place is a shining example of new

How Dynamic Pricing Increased ASURE Cooks Gardens Motor Lodge Revenue By $3.9k

In the heart of Whanganui, New Zealand, Susan Bukholt manages the ASURE Cooks Gardens Motor Lodge, a premier accommodation choice nestled amidst meticulously maintained

How Hartfield House Hostel Combated Seasonality By Making An Extra £3.4k In 30 Days

Nestled among the towering mountains and serene landscapes of Scotland, Hartfield House Hostel is a hidden gem on the North Coast 500 route. Comprising

Opal Ridge Motel: How Dynamic Pricing Helped Secure Advanced Bookings

In the heart of Queensland, nestled in the western Whitsundays, lies the quaint mining town of Collinsville. Here, you’ll find the Opal Ridge Motel,

How Preno’s Dynamic Pricing Gained The Pink Hotel an Extra $18.64 per Booking

Learn how Preno's Dynamic Pricing tool gained The Pink Hotel and extra $18.64 per booking in the just two weeks of operation.

Set & Forget: Parkwood Motel & Apartments Automated Hotel Pricing Strategy

Nestled in the picturesque Hamlin Heights neighbourhood on the north side of Geelong, Victoria, the Parkwood Motel & Apartments thrives on the principle of

How Hotel DC Safeguards Against Revenue Loss with Dynamic Pricing

In the world of hospitality, adapting to changes and making smart pricing decisions can be the difference between success and stagnation. That’s where Preno’s

From Manufacturing to Hospitality: The Moresby Hall Story

When you think of a career transition, switching from manufacturing to hotelier may not be the first thing that comes to mind. However, for

How Freedom Shores is utilising Preno’s smart technology & creating flexible marketing strategies to save 10 hours per month & thrive during the pandemic

Shining a spotlight on our Australian customer Freedom Shores: a boutique resort that offers a unique shoreside experience Located on the beautiful Airlie Beach,

How Tongariro Crossing Lodge increased their occupancy rates from 35% to 75% with Preno

“We grew our occupancy rates to 75% and avoided $600 worth of fraudulent bookings thanks to Preno” – Louis van Wyk We interviewed our

Preno Automates NZ Government Reporting for Hotels: Accommodation Data Programme Integration

Automatically syncing accommodation performance data through a seamless integration with ADP (official Government data programme), to help hoteliers create exceptional guest experiences. We recently

Meet The Burgoyne: a historical property embracing innovative systems & saving up to 60 hours per month with Preno

Find out how The Burgoyne is using Preno to benchmark their processes, and save valuable time on administrative tasks. Originally built back in

How Preno has helped Change Overnight save 90+ hours per month on admin, giving them more time to give back

Meet Tasmania’s first social enterprise hotel – a property that’s giving guests a good night’s sleep, and the chance to do some good. Change

How to sell experiences, not just rooms: Damien Knowles’ formula for hotel growth

Our interview with the director of Occupancy Accelerator, & creator of Air New Zealand’s grab-a-seat concept With over 15 years experience in creative advertising

Eco-Lodge: The Institute of Awesome, Raglan, New Zealand

Environmental preservation, education & ecology: New Zealand accommodation, The Institute of Awesome Tucked away in the lush forest, overlooking the ocean, in Raglan, sits

The Boathouse, London: surviving covid-19 with creativity & innovation

Floating accommodation in the canals of central London: how The Boathouse, responded to the pandemic by expanding their services We interviewed our customer The

How Preno’s new Channel Manager helped Owls Nest Motel increase bookings by 14+ per week

Hear how Owls Nest Motel is saving 7+ hours per week, all the while increasing bookings by 2-3 per day, due to Preno’s new

Karri Mia Chalets & Studios: where the forest meets the sea

Meet our customer property: a peaceful resort located on the south coastline of Western Australia For guests of our customer property Karri Mia Chalets

A quaint lifestyle change for the owners of Greyfriars Motel, NZ

After 20 years of working in sustainability, accounting and marketing, Ian and Michelle were searching for a lifestyle change. In January of 2020 they

Camelot Castle, United Kingdom: a Victorian treasure since 1899

For our customer Camelot Castle, their property goes far beyond a place of accommodation, providing a unique, historic offering. Built in 1889, Camelot Castle

Camelot Motor Lodge: an inspiring business turnaround from new ownership

We interviewed our customer Camelot Motor Lodge and were impressed with their business growth post covid-19. For Chris Black, 1 year owner of Camelot

Split Apple Retreat: a coastal sanctuary

A luxury New Zealand property, rich with serenity & far removed from city life We interviewed our customer Split Apple Retreat, and gained insider

Insightful direction at the heart of Switch Hotel Solutions

We interviewed our partner Chris from Switch Hotel Solutions, and were inspired by the support and direction he provides his clients on a daily

Maruia River Retreat: an oasis from the concerns of covid-19

“I believe we have a happy story to tell about a new, young lodge hit by covid-19, forcing us to regroup and go back

Historical Pen-y-bryn still standing strong post-COVID-19

Oamaru is home to an historical landmark property, Pen-y-bryn, a private residence turned boutique accommodation, built in 1889. It’s fair to say the property

Discover Marlborough’s amazing Punga Cove and Furneaux Lodge

Set among the magnificent Marlborough Sounds on the north-eastern corner of the South Island, Punga Cove and Furneaux Lodge are surrounded by some of

Aura Accommodation – staying open during Covid-19

It’s safe to say that there are few industries more impacted by Covid-19 than ours. But it’s been buoying to see the way that

Minaret Station using Preno to manage their business

Tucked away amongst some of New Zealand’s untouched landscapes and beauty of the Southern Alps, near Wanaka lies a lodge, Minaret Station. It is

Plateau Lodge increase online bookings

Plateau Lodge founder, Andrea needed a solution to help take the lodge to the next level – her story will inspire accommodation owners, like

Onetangi Beach Apartments Uses Preno To Simplify Property Management

Nestled between ten of Waiheke’s most stunning beaches, the Waiheke Island Motel provides spacious units, comfy cottages and 3 bedroom houses.